Medical Office Coordinator

4 weeks ago


Blackpool, Blackpool, United Kingdom Glenroyd Medical Practice Full time

Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Glenroyd Medical Practice. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:

  • Provide administrative support to the healthcare team, including answering phone calls, responding to emails, and managing patient records.
  • Ensure accurate and timely processing of patient information, including demographics, medical history, and treatment plans.
  • Coordinate patient appointments, including scheduling, rescheduling, and canceling appointments as needed.
  • Maintain accurate and up-to-date patient records, including medical history, treatment plans, and test results.
  • Provide exceptional customer service to patients, including responding to their inquiries, addressing their concerns, and resolving any issues that may arise.
  • Work collaboratively with the healthcare team to ensure seamless communication and coordination of patient care.

Requirements:

  • Previous experience in a medical office setting, preferably in a front desk or administrative role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare providers, and other staff members.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
  • Basic computer skills, including proficiency in Microsoft Office and electronic medical records systems.

What We Offer:

  • A dynamic and supportive work environment with a team of dedicated healthcare professionals.
  • Opportunities for professional growth and development, including training and education programs.
  • A competitive salary and benefits package, including health insurance, paid time off, and retirement savings plan.


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