Debt Advice Specialist

2 weeks ago


Swindon, Swindon, United Kingdom Citizens Advice BANES Full time
Job Overview

We are seeking a skilled Debt Advice Specialist to join our team at Citizens Advice BANES. As a key member of our team, you will be responsible for delivering debt advice and support to clients, ensuring they receive the best possible outcomes.

This is a fixed-term contract until 31 March 2026, with interviews taking place on 10 December 2024. You will work in an office-based setting, providing face-to-face, written, and phone support to clients.

Key Responsibilities:

  • Delivering one-off, emergency, and ongoing debt advice to clients
  • Managing workloads and prioritizing tasks to meet client needs
  • Developing strong relationships with clients to ensure effective communication and support

We welcome trainees who have current experience delivering advice with minimum supervision and a working knowledge of the debt advice process. We also offer funding for training to gain the IMA Certificate in Money Advice Practice for the right candidate.



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