Customer Service Representative

2 weeks ago

Chesterfield, Derbyshire, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Colleague in our Chesterfield Extra store. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide excellent customer service, greeting customers with a smile and serving them with pride.
  • Build rapport with customers, ensuring they have a great shopping experience.
  • Take the initiative to make decisions that are right for our customers.
  • Work collaboratively with colleagues to create a positive and inclusive team environment.
  • Be knowledgeable about our products and services, and be able to communicate this effectively to customers.
  • Handle products with care to maintain quality and ensure they reach customers in the best condition.
  • Be at work on time, well-presented, and ready to be a brand ambassador.

What's in it for you?

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.

Requirements

  • A passion for delivering great service and building rapport with customers.
  • The ability to work well within a team and communicate openly with others.
  • To take the initiative and make decisions that are right for our customers.
  • Be at work on time, well-presented, and ready to be a brand ambassador.

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