Swansea Branch Manager
3 weeks ago
We're excited to announce an amazing opportunity for a Customer Care Leader to join our client's Swansea Branch
This well-established financial services organisation is known for its commitment to customer satisfaction and excellence. As a Customer Care Leader, you will be responsible for leading a team of customer-facing professionals, ensuring they deliver top-notch service and resolve customer complaints efficiently. Your key responsibilities will include managing customer relationships, analysing customer feedback, maintaining accurate records, and collaborating with other departments to create a seamless customer experience.
About the Role:
This is an excellent chance for a driven and ambitious individual to take on a new challenge and advance their career. You will be part of a dynamic team that is passionate about delivering exceptional customer service and making a positive impact. If you're looking for a role that offers opportunities for growth and professional development, this could be the perfect fit for you
What We Offer:
- A competitive salary of £50,000 - £70,000 per year, based on experience
- A comprehensive benefits package, including health insurance, pension plan, and flexible working hours
- Ongoing training and development opportunities to enhance your skills and knowledge
- A supportive and inclusive work environment that encourages teamwork and collaboration
Key Requirements:
- Proven track record of leadership and management experience
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities and meet deadlines
- Strong analytical and problem-solving skills
How to Apply:
Apply now through our website, or contact us to learn more about this exciting opportunity. We can't wait to hear from you
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