Current jobs related to Technical Support Specialist - Edinburgh, Edinburgh - Bright Purple


  • Edinburgh, Edinburgh, United Kingdom Avaloq Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Avaloq. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, answering their questions, troubleshooting problems, and escalating issues to the appropriate team...


  • Edinburgh, Edinburgh, United Kingdom Vestas Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Vestas. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and ensuring the smooth operation of our wind turbines.Key ResponsibilitiesProvide technical support to customers via phone, email, and on-site visits...


  • Edinburgh, Edinburgh, United Kingdom Vestas Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Vestas. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and ensuring the smooth operation of our wind turbines.Key ResponsibilitiesProvide technical support to customers via phone, email, and on-site visits...


  • Edinburgh, Edinburgh, United Kingdom Avaloq Careers Full time

    Job Overview:Avaloq Careers is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers of our SaaS platform. This includes answering customer questions, troubleshooting problems, and escalating issues to the appropriate team members.Key...


  • Edinburgh, Edinburgh, United Kingdom Xerox Corporation Full time

    Job Title: Technical Support SpecialistXerox Corporation is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide level 2 support for key incidents and issues related to...


  • Edinburgh, Edinburgh, United Kingdom Xerox Corporation Full time

    Job Title: Technical Support SpecialistXerox Corporation is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide level 2 support for key incidents and issues related to...


  • Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000

    Job Title: Technical Support SpecialistAt Careers Plus, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities: Provide timely and effective technical support to clients via phone, email, and...


  • Edinburgh, Edinburgh, United Kingdom Squiz Full time

    We're seeking a Technical Support Specialist with a strong background in Linux-based systems to join our Support Organisation at Squiz. The ideal candidate will have 3-5 years of experience in troubleshooting complex technical issues and excellent client-facing communication skills.Key skills required include:Autonomy in fault findingExperience working in...


  • Edinburgh, Edinburgh, United Kingdom Adobe Full time

    Unlock Your Potential as a Technical Support Specialist at AdobeWe're on a mission to empower individuals and organizations to create exceptional digital experiences. As a Technical Support Specialist, you'll play a critical role in delivering high-quality technical support to our enterprise customers, ensuring they get the most out of our products and...


  • Edinburgh, Edinburgh, United Kingdom Adobe Full time

    Unlock Your Potential as a Technical Support Specialist at AdobeWe're on a mission to empower individuals and organizations to create exceptional digital experiences. As a Technical Support Specialist, you'll play a critical role in delivering high-quality technical support to our enterprise customers, ensuring they get the most out of our products and...


  • Edinburgh, Edinburgh, United Kingdom Adobe Full time

    Unlock Your Potential as a Technical Support Specialist at AdobeWe're on a mission to empower individuals and organizations to create exceptional digital experiences. As a Technical Support Specialist, you'll play a critical role in delivering high-quality technical support to our enterprise customers, ensuring they get the most out of our products and...


  • Edinburgh, Edinburgh, United Kingdom Adobe Full time

    Unlock Your Potential as a Technical Support Specialist at AdobeWe're on a mission to empower individuals and organizations to create exceptional digital experiences. As a Technical Support Specialist, you'll play a critical role in delivering high-quality technical support to our enterprise customers, ensuring they get the most out of our products and...


  • Edinburgh, Edinburgh, United Kingdom North Ayrshire Council Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at North Ayrshire Council.The successful candidate will provide technical support to teaching staff and pupils at Arran High School, reporting to the Head Teacher.Key responsibilities include:Providing technical assistance to staff and pupilsMaintaining and troubleshooting...


  • Edinburgh, Edinburgh, United Kingdom Vestas Full time

    Technical Support Role in Wind EnergyVestas is seeking a skilled Technical Support Specialist to join our team in North Central Europe. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to Service organizations to reduce turbine downtime and performance.Key ResponsibilitiesHandling stopped turbines on a...


  • Edinburgh, Edinburgh, United Kingdom Abacus Group LLC Full time

    Job Opportunity: A unique position has become available in our company, Abacus Information Technology Limited, where you can apply your technical skills and experience to succeed in a dynamic environment. As a Technical Support Specialist, you will be the first point of contact for our clients, responding to their service requests and incidents. You will...


  • Edinburgh, Edinburgh, United Kingdom Squiz Full time

    We are seeking a skilled Technical Support Specialist to join our Support Organisation at Squiz. This role requires a strong background in troubleshooting and resolving complex technical issues related to Linux systems.The ideal candidate will have experience with Linux distributions, web stacks, revision control systems, and server monitoring tools....


  • Edinburgh, Edinburgh, United Kingdom https:jobs-redefined.cositemap Full time

    Job Title: Senior Technical Support SpecialistContract Type: PermanentAs a Senior Technical Support Specialist, you will provide expert technical support to internal and external customers, ensuring compliance with legislative and regulatory requirements.You will develop and maintain technical content for internal and external stakeholders, including...


  • Edinburgh, Edinburgh, United Kingdom Royal London Full time

    Senior Technical Support SpecialistAt Royal London, we're seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our support team, you'll provide expert technical guidance to internal and external customers, ensuring compliance with legislative and regulatory requirements.You'll develop and maintain technical...


  • Edinburgh, Edinburgh, United Kingdom Bright Purple Full time

    Technical Product Support SpecialistAbout the RoleBright Purple is working with a truly ambitious scale-up based in the UK, with bold plans to expand its B2B SaaS product offerings.As a Technical Product Support Specialist, you will be at the heart of customer success efforts, collaborating with internal teams, third-party IT providers, and partners to...


  • Edinburgh, Edinburgh, United Kingdom Royal London Group Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Royal London Group. As a key member of our team, you will provide pensions and savings technical support to internal and external customers, ensuring that we conduct our business in line with legislative and regulatory requirements.Key ResponsibilitiesProvide pensions and...

Technical Support Specialist

2 months ago


Edinburgh, Edinburgh, United Kingdom Bright Purple Full time
Job Overview

Bright Purple is seeking a skilled Technical Support Specialist to join their End User Support team on a maternity cover basis. The successful candidate will provide first-class support to clients in the hospitality sector, resolving technical issues efficiently and professionally.

Key Responsibilities:

  • Assist clients with technical issues, ensuring systems run smoothly
  • Take responsibility for cases, providing timely updates and achieving SLAs
  • Act as the first point of contact for all support queries, ensuring timely resolution or escalation
  • Contribute to creating and maintaining user documentation and guides

Requirements:

  • Previous client-facing experience, ideally in a similar role
  • Hospitality experience is advantageous
  • Proficiency in additional languages such as Spanish, French, or Swedish is highly desirable

What We Offer:

  • Quarterly 10% bonus
  • Hybrid working arrangement, with a mix of remote and office-based work
  • Immediate start available

Bright Purple is an equal opportunities employer, committed to diversity and inclusion in the industry.