Waiting List Coordinator

2 days ago


Exeter, Devon, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full time

About the Role

We are seeking an experienced Waiting List Coordinator to join our team at the Royal Devon University Hospital. As a key member of our administration team, you will be responsible for ensuring the efficient management of waiting lists, providing excellent customer care, and supporting the delivery of high-quality patient services.

Key Responsibilities

  • Monitor and manage waiting lists to ensure accurate and up-to-date treatment pathways.
  • Book appointments for procedures from waiting lists, ensuring timely delivery in line with waiting times targets.
  • Liaise with other health services to ensure seamless communication and coordination.
  • Assist and support other members of the administrative team, including dealing with telephone calls and resolving patient enquiries.

Requirements

To be successful in this role, you will need excellent communication and customer service skills, with the ability to work efficiently and effectively in a fast-paced environment. You will also need to be able to work independently and as part of a team, with a strong attention to detail and ability to maintain accurate records.

What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for professional development and growth. As a member of our team, you will be part of a dynamic and supportive environment, with a strong focus on delivering high-quality patient services.

About Us

The Royal Devon University Healthcare NHS Foundation Trust is a leading provider of healthcare services in Devon, with a strong commitment to delivering high-quality patient care. We are proud to be part of the NHS, and we are dedicated to making a positive difference in the lives of our patients and communities.



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