Independent Living Services Manager

1 day ago


Rochdale, Rochdale, United Kingdom Rochdale Boroughwide Housing Ltd Full time

Rochdale Boroughwide Housing Ltd is now recruiting for a Resident Support Specialist to join their Independent Living Team.

About the Company:

We are a leading provider of quality homes and services in the Borough of Rochdale. With a portfolio of over 12,500 homes, we strive to deliver exceptional customer experiences.

Job Description:

In this role, you will work closely with tenants, stakeholders, and internal teams to ensure the independence, wellbeing, and security of residents in Independent Living Schemes. Key responsibilities include:

  • Co-ordinating responses to alarm calls, identifying needs, and installing assistive technology.
  • Conducting intensive housing management assessments and reviews, performing risk assessments, and providing mitigation measures.
  • Developing and supporting social activities that promote independence and social inclusion.
Requirements:

To excel in this position, you will need:

  • Experience in delivering face-to-face services to vulnerable individuals.
  • Familiarity with housing management processes, including new tenant sign-ups and tenancy breaches.
  • Understanding of compliance requirements, including equipment testing and health and safety protocols.
Working Arrangements:

We offer SMART working arrangements, allowing flexibility and autonomy in your work schedule.

Additional Benefits:

We also offer 30 days holiday plus UK bank holidays, with the option to purchase up to 5 additional days leave per year, as well as a defined contribution pension scheme and healthcare cash plan.



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