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Repair Operations Coordinator

2 months ago

Wokingham, Wokingham, United Kingdom Austin Clark Recruitment Limited Full time
Repair Administrator Job Description

We are seeking a highly organized and detail-oriented Repair Administrator to join our team at Austin Clark Recruitment Limited. As a key member of our team, you will be responsible for providing administrative support to our repair process, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:
  • Opening and processing incoming post, including small products requiring repair
  • Entering customer and product details onto our computer system
  • Ordering parts for repairs as required
  • Scanning jobs to the correct location, including awaiting repair, awaiting parts, and awaiting payment/confirmation
  • Receiving and processing parts from manufacturers
  • Picking and matching small parts to repairs or despatching to customers
  • Quality controlling repairs to ensure they meet our high standards
  • Packing repaired products for despatch
Day-to-Day Activities:
  • Booking repairs onto our system to auto-generate estimates and acknowledgments
  • Printing and preparing invoices, acknowledgments, and estimates for despatch
  • Opening and packing post
  • Quality controlling repairs to ensure our standards are met
  • Confirming and despatching parts orders to customers
  • Ordering parts for internal repairs
  • Picking parts in the parts department
  • Scanning repairs to ensure they are in the correct location
Requirements:

We are looking for a highly organized and detail-oriented individual with excellent administration skills. Full training will be provided, and no experience is necessary. If you have a passion for administration and are looking for a new challenge, we would love to hear from you.

Benefits:
  • Competitive salary of £25,000 per year
  • Flexible working hours (8-4pm, 9-5pm, or 10-6pm, Monday-Friday)
  • 25 days' annual leave
  • Company gym membership
  • Christmas bonus
  • Free parking