Customer Service Representative

4 weeks ago

Tewkesbury, Gloucestershire, United Kingdom Places Leisure Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Reception and Sales Advisor at Places Leisure. As a Placemaker, you will be responsible for delivering exceptional customer service, promoting a welcoming environment, and inspiring others to work together to achieve their best.

Previous experience in sales and customer service is beneficial, but we are also looking for proactive and self-motivated individuals who are eager to learn and develop their skills. Our continuous learning and development opportunities will support you in succeeding in this role and beyond.

Key Responsibilities
  • Create personable and meaningful relationships with customers
  • Multi-task and manage daily operational tasks with strong execution and confidence
  • Advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people
  • Use sales tools and techniques to promote membership and services
  • Deliver first-class customer service and deal with customers in a friendly and professional manner
What We Offer

We are a large, diverse, and ambitious business that offers a comprehensive benefits package, including:

  • Alignment with the Real Living Wage foundation
  • A bonus scheme for all colleagues at 2%
  • Full Health & Fitness membership for you, a nominated adult, and up to 4 juniors
  • Flexible working arrangements, including part-time working, shift work, and more
  • An opportunity to purchase additional annual leave
  • Lots of opportunity to access ongoing personal learning and development
  • Access to our Company Pension scheme
  • Cashback plan for healthcare costs – up to £500 saving per year
  • Discounts of up to 50% on activities, centre shop, and cafes
  • Extra perks, including huge discounts and offers from shops, cinemas, and much more

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