Festive Store Ambassador

4 weeks ago


London, Greater London, United Kingdom Tom Ford Full time

We are seeking a highly motivated and enthusiastic Festive Store Ambassador to join our Tom Ford team in Covent Garden. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and maximizing sales during our peak trading period.

As a Festive Store Ambassador, you will have the opportunity to engage with our customers, build rapport, and exceed their expectations. You will be responsible for contributing to daily and weekly store targets, supporting colleagues, and working as part of a team focused on creating a memorable customer experience.

Key Responsibilities:

  • Customer Experience: Deliver exceptional customer experiences, building rapport and exceeding expectations
  • Peak Trading Period: Contribute to daily and weekly store targets during our peak trading period
  • Team Support: Support colleagues, working as part of a team focused on creating a memorable customer experience

Benefits:

  • Flexible Working: We offer a variety of rotas and contracts to meet a number of schedules
  • Staff Discount: To help you sample and enjoy the amazing products available, we offer all employees a range of options to purchase goods at discounted prices of up to 50% off
  • Brand Incentives: We offer a wide range of generous incentives across ELC in rewarding our employees for their service to us

What We're Looking For:

  • Passion: Passionate and enthusiastic about our brands
  • Communication: Great communicator, you will be able to positively engage with our customers
  • Flexibility: Flexibility to work across peak in the six weeks leading up to Christmas
  • Positive Attitude: Positive outlook and accommodating, can-do attitude
  • Responsiveness: Responsive to business needs, proactive to go above and beyond

Salary: £9.50 per hour, with opportunities to earn up to £11 per hour during peak trading periods

Location: Covent Garden, London

Job Type: Seasonal Help

Schedule: Full-time

Shift: Variable

Qualifications: Previous retail, sales, or customer service experience is desirable

Equal Opportunities Employer: Tom Ford is an equal opportunities employer and welcomes applications from all qualified candidates



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