Business Operations Manager
1 week ago
InterQuest Group pioneers transformative AI research and development, collaborating with universities, startups, and public sector organisations to deliver cutting-edge projects.
We are seeking a Business Support Manager to play a vital role in ensuring smooth business operations within our innovative organisation. The successful candidate will oversee administrative, operational, and recruitment functions while driving process improvements and supporting company growth.
Key Responsibilities:
- Line Manage an Executive Assistant
- Set up customer files and perform light CRM configuration tasks when required
- Oversee and personally complete essential operational and administrative support, including the organisation of and chairing of frequent internal and external meetings, agenda creation for meetings with external stakeholders, and ensuring that all business tasks are clarified and converted into SMART objectives from minutes/notes, assigned owners, and resolved promptly, with follow-up on actions and adjustments made as needed to accommodate evolving project requirements
- Bridge any communication gaps between technical and non-technical staff as required
- Awareness and implementation of reasonable adjustments and other measures to support equity and inclusion, upward and across the team, including anticipation of needs both future and ongoing and horizon scanning (e.g. seeking assistive technologies, ensuring access requirements are met, acting as advocate, etc.)
- Administration and organisation of stock legal documents for signing, e.g. NDAs
- Supporting recruitment activity (5 campaigns a year), from scoping the role, to advertisement, to interviewing and DBS vetting to full onboarding of candidates, including creating and facilitating the organisation's ability to support Visa applications and sponsorships for international team members
- Establishing and ongoing improvement and review of key processes to ensure they are robust, scalable, and flexible
The ideal candidate will have strong leadership, line management experience, organisational skills, exemplary verbal communication, task management capabilities, and the ability to work in a high-pressure environment.
We offer a competitive salary of up to £37,500, hybrid working, a collaborative and innovative work environment, professional growth opportunities, including training and mentoring, and the chance to contribute to transformative AI projects with real-world impact.
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