Beverage Service Expert

2 days ago


London, Greater London, United Kingdom Accor Hotels Full time

About Our Values

We are committed to exceptional service, creating memorable experiences for our guests.

This role is an exciting opportunity to join our team as a Food and Beverage Service Team Member.

Job Description

The successful candidate will be responsible for providing exceptional service to our guests, including:

  • Sales and Service Expertise: Maximize sales opportunities through in-depth knowledge of products and suggestive selling techniques.
  • Order Management: Take orders accurately and efficiently, using the POS system to send them to kitchen staff.
  • Dish Delivery: Promptly deliver orders to the kitchen production area, ensuring timely presentation and temperature control.
  • Cleanliness and Hygiene: Maintain a clean and tidy environment, adhering to established procedures and guidelines.
  • Guest Interaction: Provide exceptional customer service, responding to guest inquiries and requests in a professional and courteous manner.
Key Requirements
  • Service-Focused Personality: Demonstrate a genuine passion for delivering exceptional service and creating memorable experiences.
  • Adaptability and Flexibility: Be willing to adapt to changing situations and priorities, ensuring seamless service delivery.
  • Confidentiality and Discretion: Uphold confidentiality and discretion, protecting hotel and guest information at all times.

Estimated Salary: $70,000 - $80,000 per year



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