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Luxury Beverage Expert

1 month ago

London, Greater London, United Kingdom Laduree Uk Limited Full time

Luxury Beverage Expert

Location: Covent Garden, London

About Us

Ladurée UK Limited is a renowned luxury dining brand, known for its exquisite pastries and beverages. We are seeking a skilled Luxury Beverage Expert to join our team in Covent Garden.

Salary and Benefits

We offer a competitive hourly wage of £10-12 per hour, depending on experience. In addition to a generous salary, you will also enjoy employee discounts on Ladurée products and dining, opportunities for career development and advancement within the company, exposure to a prestigious luxury dining environment, monthly travel allowance, EAP, and pension benefits.

Job Description

As a Luxury Beverage Expert, you will be responsible for preparing and serving high-quality beverages, including specialty cocktails, teas, and coffees. You will work closely with our café and boutique teams to deliver exceptional customer service and create a memorable experience for our guests.

Key Responsibilities

  • Prepare and serve beverages according to Ladurée recipes and presentation standards.
  • Create visually appealing drinks that reflect the sophistication of the Ladurée brand.
  • Stay updated on seasonal or limited-edition beverages and contribute to their promotion.
  • Adhere to hygiene and safety standards when handling food and beverages.
  • Provide a warm and friendly welcome to customers, ensuring an elegant and professional experience at the bar.
  • Engage with customers, providing knowledgeable recommendations and answering questions about beverages and menu items.
  • Handle customer inquiries or complaints with professionalism, ensuring a positive resolution.
  • Maintain the cleanliness and organization of the bar area, ensuring it is always presentable and well-stocked.
  • Restock supplies, including ingredients, glassware, and garnishes, as needed throughout the day.
  • Monitor stock levels, reporting shortages or maintenance issues to management promptly.
  • Conduct regular inventory checks and participate in stock rotation to maintain product quality.

Requirements

To be successful in this role, you will need:

  • Previous experience as a waiter or waitress, ideally in a luxury or high-end restaurant, café, or hospitality setting.
  • Excellent beverage preparation skills, including knowledge of cocktails, teas, and coffees.
  • Exceptional interpersonal and communication skills, with a friendly and approachable demeanor.
  • Ability to work efficiently in a fast-paced environment, managing multiple orders and maintaining attention to detail.
  • Flexibility to work various shifts, including weekends, holidays, and peak periods.

Preferred Skills

  • Passion for gourmet beverages, pastries, and the Ladurée brand.
  • Barista or mixology certification is an advantage.
  • Familiarity with POS systems and basic inventory management.