Food Service Operations Manager

10 hours ago


King's Lynn, Norfolk, United Kingdom ESS Full time

Culinary Experience Coordinator

We are seeking a seasoned Culinary Experience Coordinator to oversee food service operations for ESS on a full-time basis, contracted to 35 hours per week. This role offers opportunities for career progression with a company that invests in its people and celebrates individuality.

Job Summary:

The successful candidate will be responsible for ensuring the smooth operation of our kitchens and service counters while delivering exceptional food experiences.

Main Responsibilities:
  • Prepare high-quality food to meet customer expectations.
  • Supervise culinary teams to maintain impeccable food and customer service standards.
  • Communicate regularly with line managers to monitor key performance indicators (KPIs) and targets.
  • Represent ESS and uphold a positive brand image.
  • Liaise between customers and culinary teams to exceed expectations.
  • Support and train teams to ensure excellence in their roles.
  • Implement and review processes to maintain high-quality standards.

Shift patterns: 5 out of 7 days.

Requirements:

To succeed in this role, you should have:

  • Experience in catering or hospitality management.
  • Strong communication and leadership skills.
  • Able to work independently and as part of a team.
  • Demonstrated ability to meet deadlines and maintain quality standards.

Salary: £45,000 - £65,000 per annum.


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