Account Management Professional
3 days ago
We are excited to announce an opportunity for a Client Relationship Manager to join our team at Inspired Thinking Group (ITG). This is a fantastic chance to develop your skills and experience in a fast-paced and dynamic environment.
The successful candidate will be responsible for building and maintaining strong relationships with our clients, delivering exceptional customer service, and ensuring operational excellence. Key responsibilities include:
- Managing store orders, campaigns, and bespoke print production work through ITG's marketing platform, Media Centre.
- Providing accurate information to the Account Manager, formulating full briefs, and assisting with production detailed specifications for suppliers.
- Assisting with quotation process by working with supplier and Account Manager directly.
- Maintaining detailed job history via the use of management information systems as well as managing master database.
- Managing client artwork, brief requirements, and timings.
- Ensuring all relevant parties are briefed and informed of project progress.
- Running and managing projects for campaigns ensuring all deadlines are hit and on time delivery achieved.
To succeed in this role, you will need:
- A customer-centric approach and ability to deliver exceptional customer service.
- Strong communication and organizational skills, with the ability to manage multiple priorities.
- Experience in a client-facing environment, preferably in retail.
- A full driving license and willingness to travel to suppliers, ITG offices, and client sites.
- Ability to build strong relationships and work collaboratively as part of a dynamic team.
We offer a comprehensive package of benefits, including a competitive salary of £32,000 per annum, 25 days' holiday + bank holidays, annual wellbeing day, pension scheme, corporate medical cash plan, smart working options, and cycle to work scheme.
As a valued member of our team, you will also receive regular training and development opportunities to help you grow and succeed in your career.
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