Account Management Professional

3 days ago


High Wycombe, Buckinghamshire, United Kingdom Inspired Thinking Group (ITG) Full time
About the Opportunity

We are excited to announce an opportunity for a Client Relationship Manager to join our team at Inspired Thinking Group (ITG). This is a fantastic chance to develop your skills and experience in a fast-paced and dynamic environment.

The successful candidate will be responsible for building and maintaining strong relationships with our clients, delivering exceptional customer service, and ensuring operational excellence. Key responsibilities include:

  • Managing store orders, campaigns, and bespoke print production work through ITG's marketing platform, Media Centre.
  • Providing accurate information to the Account Manager, formulating full briefs, and assisting with production detailed specifications for suppliers.
  • Assisting with quotation process by working with supplier and Account Manager directly.
  • Maintaining detailed job history via the use of management information systems as well as managing master database.
  • Managing client artwork, brief requirements, and timings.
  • Ensuring all relevant parties are briefed and informed of project progress.
  • Running and managing projects for campaigns ensuring all deadlines are hit and on time delivery achieved.

To succeed in this role, you will need:

  • A customer-centric approach and ability to deliver exceptional customer service.
  • Strong communication and organizational skills, with the ability to manage multiple priorities.
  • Experience in a client-facing environment, preferably in retail.
  • A full driving license and willingness to travel to suppliers, ITG offices, and client sites.
  • Ability to build strong relationships and work collaboratively as part of a dynamic team.
Our Benefits

We offer a comprehensive package of benefits, including a competitive salary of £32,000 per annum, 25 days' holiday + bank holidays, annual wellbeing day, pension scheme, corporate medical cash plan, smart working options, and cycle to work scheme.

As a valued member of our team, you will also receive regular training and development opportunities to help you grow and succeed in your career.



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