Senior Hospitality Operations Manager

1 week ago


Belfast, United Kingdom Kennedy Business Services Ltd Full time
Housekeeping/Accommodation Manager

Kennedy Business Services Ltd is a leading hospitality recruitment agency, partnering with prestigious hotel developments in Belfast to source exceptional talent. We are currently seeking an accomplished Housekeeping/Accommodation Manager to join their senior leadership team.

About the Role:

  • Oversee housekeeping operations, ensuring impeccable cleanliness, presentation, and maintenance standards across the hotel.
  • Manage departmental budgets, including expenses for payroll, linen, cleaning materials, and other supplies.
  • Conduct room and public area inspections to ensure compliance with established cleanliness and safety standards.
  • Lead and mentor the housekeeping team, including recruitment, training, appraisals, and performance management.
  • Implement routine and deep-cleaning schedules to maintain all furniture, fixtures, and soft furnishings to a high standard.
  • Handle guest feedback, resolve complaints promptly, and prepare VIP rooms to meet specific requirements.
  • Manage lost property procedures, including logging items and addressing guest queries.
  • Monitor maintenance issues, ensuring timely repairs in collaboration with the Maintenance Department.
  • Maintain compliance with health and safety, GDPR, and fire regulations, and control master keys securely.

About You:

  • A proven track record in a Housekeeping Manager role, ideally within a luxury or high-volume hospitality setting.
  • Strong leadership and team management skills, with the ability to inspire, develop, and motivate a diverse team.
  • Exceptional organisational and time-management abilities, with a keen eye for detail.
  • Experience managing departmental budgets, forecasting, and implementing cost control measures.
  • Excellent communication and interpersonal skills, with a proactive and hands-on approach.
  • A commitment to guest service excellence and a passion for maintaining high standards.
  • Proficiency in using relevant IT systems for reporting and operations management.

Benefits:

  • A competitive salary based on experience: £35,000 - £45,000 per annum.
  • Annual leave entitlement that increases with service.
  • Pension contributions matched by the company, with higher rates after one year.
  • Healthcare and wellness benefits for managers after six months.

Skills:

  • Hospitality
  • Hospitality Management
  • Housekeeping
  • Staff Training
  • Staff Management
  • Inspection
  • Budget Management


  • Belfast, United Kingdom Kennedy Business Services Ltd Full time

    Job OverviewKennedy Recruitment is pleased to be partnering with a prestigious new hotel development in Belfast to recruit for a Senior Hospitality Operations Manager, a key position in their senior leadership team. This is an exceptional opportunity to join an exciting project and play a pivotal role in creating memorable guest experiences in a first-class...


  • Belfast, United Kingdom RBH Hospitality Management Full time

    A Day in the LifeAs a Hospitality Operations Supervisor, you will play a key role in ensuring the smooth operation of our hotel's food and beverage services. Your day will begin by setting up tables, overseeing the preparation of orders, and coordinating with the kitchen and bar staff to deliver an efficient service.You will also be responsible for...


  • Belfast, United Kingdom Kennedy Business Services Ltd Full time

    Job Title: Hospitality Operations ManagerThis is an exciting opportunity to join a prestigious hotel development in Belfast as a Hospitality Operations Manager. The ideal candidate will have a proven track record of driving revenue growth and managing costs effectively. Key responsibilities include preparing and managing departmental budgets, leading the...


  • Belfast, United Kingdom Reed Hospitality & Leisure Full time

    We are seeking a highly skilled and experienced Cook to join our team at Reed Hospitality & Leisure. The successful candidate will be responsible for managing kitchen operations, providing high-quality meals to residents, and ensuring food safety and hygiene standards.Job SummaryThis is an exciting opportunity for a talented Cook to take on a leadership role...


  • Belfast, United Kingdom Kennedy Business Services Ltd Full time

    Kennedy Recruitment is delighted to be working alongside a prestigious new hotel development in Belfast, set to open in early 2025. We are seeking a highly skilled Hospitality Operations Manager to join their senior leadership team and drive business success.The successful candidate will have a strong background in budget management, financial reporting, and...


  • Belfast, United Kingdom Kennedy Business Services Ltd Full time

    Company OverviewKennedy Recruitment is proud to partner with a prestigious hotel development in Belfast to recruit for a Front of House Manager. This pivotal leadership role requires delivering exceptional guest service and operational excellence.Job SummaryThis is an outstanding opportunity to join an exciting project and contribute to the success of a...


  • Belfast, United Kingdom Reed Hospitality & Leisure Full time

    Hire a Top Sales and Events ExpertReed Hospitality & Leisure is recruiting an experienced Hospitality Growth Manager to spearhead sales and events growth in our Greater Belfast and Dublin locations.Key Responsibilities:• Develop and execute sales plans to achieve revenue targets, with a focus on customer satisfaction.• Foster strong relationships with...


  • Belfast, United Kingdom Kennedy Business Services Ltd Full time

    We are seeking an experienced Hospitality Operations Manager to lead our Front of House team at a new luxury hotel in Belfast. As a key member of our management team, you will be responsible for delivering exceptional guest experiences and driving operational excellence.Job Description


  • Belfast, United Kingdom Kennedy Business Services Ltd Full time

    Job DescriptionKennedy Recruitment is proud to partner with a new hotel development in Belfast, set to open soon.We are recruiting for a Senior Hospitality Leader, this role offers an excellent chance to oversee and lead operations in a fast-paced environment.The position offers a competitive salary, alongside excellent benefits, estimated at £60,000 -...

  • Hospitality Executive

    2 weeks ago


    Belfast, United Kingdom Reed Hospitality & Leisure Full time

    Reed Hospitality & Leisure is looking for a skilled Hospitality Executive to take on a challenging Chef role.As a key member of our culinary team, you will be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer experiences.The successful candidate will possess strong leadership skills, a focus on quality, and a...


  • Belfast, United Kingdom Norlin Live operations Full time

    **Financial Operations Manager Position Overview:**We are seeking a skilled Financial Operations Manager to lead revenue reporting and reconciliation processes within our Norlin Live operations team in Belfast.**Job Responsibilities:**Analyse financial data and trends to prepare detailed weekly, monthly, and annual revenue reports.Ensure accuracy and...


  • Belfast, United Kingdom Kennedy Business Services Ltd Full time

    General Manager OpportunityKennedy Recruitment is proud to partner with a new hotel development in Belfast, set to open in early 2025, to support the recruitment of their senior leadership team. We are recruiting for a Senior Operations Manager, this role offers an excellent chance to oversee and lead operations in a fast-paced, customer-focused...


  • Belfast, United Kingdom Kennedy Business Services Ltd Full time

    Kennedy Business Services Ltd is seeking a skilled Hospitality Operations Manager to join their team at a prestigious hotel development in Belfast. This role offers a competitive salary of £55,000 - £65,000 per annum.The ideal candidate will have:Proven experience in managing food and beverage operations in a high-volume setting.Exceptional leadership...

  • Hospitality Staff

    7 months ago


    Belfast, United Kingdom Buzz Hospitality Full time

    **Buzz Hospitality is a small but growing multi-concept hospitality company with locations across the USA and in Dublin, Ireland. Our brands include Rí Rá Irish Pub (USA), Keagan’s Irish Pub (USA), TapHouse (Ranelagh, Dublin) and Cat & Cage (Drumcondra, Dublin). We have concepts in 5 locations across the United States in Las Vegas NV, Charlotte NC,...


  • Belfast, United Kingdom Titanic Hotel Belfast Full time

    Job DescriptionAs an Assistant Hospitality Operations Manager at Titanic Hotel Belfast, you will play a key role in ensuring the smooth operation of our front desk and driving sales revenue through excellent customer service and promotion of hotel services and facilities. The ideal candidate will have a strong background in hospitality, excellent...


  • Belfast, United Kingdom Kennedy Recruitment Full time

    Kennedy Recruitment is a leading recruitment agency, proud to partner with an exciting new hotel development in Belfast. This collaboration aims to support the recruitment of senior leadership team members.We are seeking a highly skilled General Manager to oversee and lead operations in a fast-paced environment. The position offers an excellent chance to...


  • Belfast, United Kingdom Kennedy Recruitment Full time

    Lead the Way in HospitalityKennedy Recruitment is proud to partner with a new hotel development in Belfast, set to open soon, to find an experienced leader for their senior management team. As Hospitality Operations Director, you will oversee and drive operations in a fast-paced environment, delivering exceptional customer service and revenue growth.Your Key...


  • Belfast, United Kingdom CPL Full time

    About Our Team: We are a dynamic and innovative hotel collection, committed to delivering exceptional guest experiences and setting new standards in hospitality. Our team is passionate about creating memorable moments for our guests, and we're looking for like-minded individuals to join us.The Job: As a Senior Hospitality Director, you will be responsible...


  • Belfast, United Kingdom Dalata Hotel Group Full time

    About the RoleThis Management Role for Hotel Expert is a fantastic opportunity to take your career to the next level. As a Senior Hospitality Leader, you will oversee the operations of one of our hotels, ensuring that every guest has a memorable and enjoyable stay.Responsibilities:Leading the hotel's operations team to deliver exceptional guest...


  • Belfast, United Kingdom Kennedy Business Services Ltd Full time

    Lead Hotel ProfessionalKennedy Recruitment is seeking a highly skilled hotel professional to join our client's team at their new hotel development in Belfast. As a senior hospitality leader, you will be responsible for overseeing hotel operations and driving revenue growth. This role offers a competitive salary of £60,000 - £80,000 per annum, alongside...