Luxury Hotel Experience Associate

19 hours ago


London, Greater London, United Kingdom Clermont Hotel Group Full time
Job Description

We are looking for a highly motivated Food and Beverage Assistant to join our team at the Clermont Victoria hotel. As a Food and Beverage Assistant, you will play a key role in delivering exceptional customer service to our guests.

Your primary responsibilities will include serving food and drinks, taking orders, and clearing tables. In addition, you will be empowered to get to know our guests and take steps to personalize their stays and build loyalty.

To be successful in this role, you will need to be passionate about delivering quality service and have attention to detail. You should also be comfortable working in a fast-paced environment and be able to work effectively as part of a team.

We offer a competitive salary of £22,500 - £28,000 per annum, depending on experience, as well as access to discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group, and other benefits.

  • Key Responsibilities:
  • • Deliver exceptional customer service to all guests.
  • • Serve food and drinks, take orders, and clear tables.
  • • Personalize guest stays and build loyalty through effective communication and relationship-building.
  • • Work effectively as part of a team to ensure seamless delivery of services.
  • Requirements:
  • • Proven ability to deliver quality service.
  • • Excellent communication and interpersonal skills.
  • • Ability to work effectively as part of a team.
  • • Comfortable working in a fast-paced environment.


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