Senior Administrator

4 days ago


Huntingdon, Cambridgeshire, United Kingdom Encocam Ltd Full time

Job Description: We are looking for an experienced Senior Administrator to join our team at Encocam Ltd. As a Senior Administrator, you will be responsible for ensuring the smooth day-to-day running of our sales and administration functions.


Key Responsibilities:



  • Deal with all sales enquiries in a professional and timely manner, ensuring that all necessary information is included in quotations.
  • Maintain accurate records of customer interactions and ensure that all data is up to date.
  • Process orders and liaise with the Accounts department regarding payment terms and the Production and Despatch departments regarding delivery dates.
  • Arrange credit notes as required and ensure that all customer complaints are dealt with in a timely and professional manner.
  • Undertake research and cold calling activities to generate new leads and develop our sales literature.
  • Update visit reports and follow up on action items.
  • Arrange customer visits for front line sales staff and occasionally accompany them on visits.
  • Assist in the development and improvement of sales literature, datasheets and website.
  • Prepare Routings and BOMs for standard products.
  • Create works orders for jobs going through the shopfloor.
  • Arrange internal meetings for the Business Unit Manager.

Requirements:



  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High attention to detail and time management skills.
  • Some sales background ideal, with experience of working with multiple platforms and ERP systems.
  • At least 2 years strong administration experience.

Benefits:



  • Casual dress.
  • Company pension.
  • Free parking.
  • Sick pay.

Schedule:



  • Day shift.
  • Monday to Friday.

Work Location: In person.



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