Senior Administrator
4 days ago
Job Description: We are looking for an experienced Senior Administrator to join our team at Encocam Ltd. As a Senior Administrator, you will be responsible for ensuring the smooth day-to-day running of our sales and administration functions.
Key Responsibilities:
- Deal with all sales enquiries in a professional and timely manner, ensuring that all necessary information is included in quotations.
- Maintain accurate records of customer interactions and ensure that all data is up to date.
- Process orders and liaise with the Accounts department regarding payment terms and the Production and Despatch departments regarding delivery dates.
- Arrange credit notes as required and ensure that all customer complaints are dealt with in a timely and professional manner.
- Undertake research and cold calling activities to generate new leads and develop our sales literature.
- Update visit reports and follow up on action items.
- Arrange customer visits for front line sales staff and occasionally accompany them on visits.
- Assist in the development and improvement of sales literature, datasheets and website.
- Prepare Routings and BOMs for standard products.
- Create works orders for jobs going through the shopfloor.
- Arrange internal meetings for the Business Unit Manager.
Requirements:
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- High attention to detail and time management skills.
- Some sales background ideal, with experience of working with multiple platforms and ERP systems.
- At least 2 years strong administration experience.
Benefits:
- Casual dress.
- Company pension.
- Free parking.
- Sick pay.
Schedule:
- Day shift.
- Monday to Friday.
Work Location: In person.
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