Customer Service Liaison
7 hours ago
Avery Healthcare is seeking a compassionate and enthusiastic individual to join our award-winning team as a Front Desk Coordinator.
About the Role
- Provide professional, high-quality customer service as the first point of contact within the home.
- Offer a range of administrative services, including answering the telephone, redirecting calls, and recording messages.
- Complete reception-related administration, maintain databases, and provide administrative assistance as required by the General Manager.
- Liaise with Housekeeping to maintain the general tidiness of the reception area.
About You
- Have excellent communication skills, both verbal and written.
- Be confident in using computers.
- Have a positive, friendly, and welcoming attitude.
- Have previous exposure to problem-solving and client complaints.
About Avery Healthcare
We believe that the later years of our residents' lives should be as enriching as any other. Our vision of 'creating meaningful lives together' is reached by the exceptional care and experience we offer throughout our growing portfolio of over 100 care homes.
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