Technical Support Specialist

1 day ago


Redhill, Surrey, United Kingdom Sisco Jobs Full time
Job Description
Sisco Jobs is seeking a skilled Technical Support Specialist to join our dynamic team in the technology industry. As a Support Engineer, you will be responsible for resolving customer inquiries, providing product support, and ensuring customer satisfaction.

About Sisco Jobs
We are a leading provider of innovative solutions, and we're looking for talented individuals like you to help us deliver exceptional results. Our company culture values collaboration, innovation, and continuous learning, making it an exciting place to grow your career.

Responsibilities
The ideal candidate will have 4-5 years of experience in technical support or a related field. Key responsibilities include:
  • Providing technical support and troubleshooting for software and hardware issues.
  • Resolving customer inquiries in a timely and professional manner.
  • Collaborating with cross-functional teams to identify and address technical issues.
  • Contribution to the improvement of our products and services.

Requirements
To succeed in this role, you'll need:
  • 4-5 years of experience in technical support or a related field.
  • Strong knowledge of software and hardware troubleshooting.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a cross-functional team environment.
  • Proven track record of delivering high-quality customer support.
  • Bachelor's degree in Computer Science, Engineering, or related field (preferred).

What We Offer
In return for your hard work and dedication, we offer a competitive salary range of SGD 60,000 - 80,000 per annum, depending on experience.

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