Sales Assistant Branch Manager
4 weeks ago
Job Summary:
This role is a Monday-to Friday 08:30-17:30 position that offers excellent, long-term opportunities. As an Assistant Branch Manager, you will be responsible for providing exceptional service to our customers, handling sales inquiries, processing orders, and supporting the team in achieving sales targets.
Key Responsibilities:
- Support the Branch Manager in achieving branch sales and profit targets.
- Lead, inspire, and motivate the branch team to achieve their targets through effective coaching and empowerment.
- Ensure compliance with all aspects of Health and Safety, conducting regular inspections and implementing preventive and corrective measures.
- Support the management of day-to-day Branch Operations, including inventory, shrinkage, cash/credit control.
- Deliver business plans and strategies for the branch to achieve revenue and profitability objectives.
- Support all marketing activities in line with business strategy.
- Provide guidance and coaching to branch staff, resolving any issues or conflicts.
- Monitor and evaluate branch performance and customer satisfaction.
- Handle customer enquiries and complaints, escalating where necessary.
Requirements:
- Prior sales/customer service experience, preferably in a trades or wholesale environment.
- Previous industry experience in a wholesale distributor or trade counter environment is an advantage.
- Ability to work on the phone with customers, providing advice and looking for sales or upselling opportunities.
- Stable permanent role Monday to Friday.
- Bonus scheme paid quarterly.
- Excellent company benefits and pension contribution.
- Opportunity to work for a forward-thinking global brand.
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