Customer Service Representative

4 weeks ago


Berkhamsted, Hertfordshire, United Kingdom Greene King Pubs - Pub & Dining Full time

Job Summary:

We are seeking a skilled and enthusiastic Waiting Staff to join our team at Greene King Pubs - Pub & Dining. In this role, you will be responsible for providing exceptional customer service, managing tables, and ensuring that every guest has a memorable dining experience.

Key Responsibilities:

  • Provide outstanding customer service: Greet and welcome customers, take orders, and serve food and drinks in a timely and efficient manner.
  • Manage tables: Ensure that every table is clean and tidy, and that customers receive prompt and attentive service.
  • Work as part of a team: Collaborate with colleagues to ensure that every guest has a positive experience.
  • Upsell and suggest menu items: Knowledge of the menu is essential, as you will be responsible for recommending dishes and drinks to customers.
  • Maintain a clean and safe environment: Ensure that the front of house area is clean, tidy, and safe for customers and colleagues.

What We Offer:

  • Competitive salary: A competitive salary package that reflects your skills and experience.
  • Opportunities for career development: We offer comprehensive training and development opportunities to help you grow your career.
  • Discounts and benefits: Enjoy discounts on food and drink, as well as other benefits, such as access to our employee assistance program.

About Us:

Greene King Pubs - Pub & Dining is a leading hospitality company with a passion for delivering exceptional customer experiences. We are committed to providing a safe and welcoming environment for our guests, and we are looking for like-minded individuals to join our team.



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