Optical Express Patient Advisor

3 weeks ago

London, Greater London, United Kingdom Optical Express Full time

Job Title: Patient Advisor/Receptionist

Hours: Full-time, 40 hours per week

Location: London – Kingston

Salary – £27, plus Bonus

At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting our differences.

We're passionate about making a positive impact on our local communities through charitable and environmental projects. As an Optical Express employee, you'll be part of a culture that values care, trust, and integrity.

As a Patient Advisor/Receptionist, you'll play a vital role in making our patients feel valued and supported. Your day-to-day responsibilities will include:

  • Building relationships with patients and maintaining regular communication
  • Assisting in patient consultations and health checks
  • Scanning patients' eyes using state-of-the-art equipment
  • Accurately maintaining patient records

We're looking for someone who is passionate about delivering world-class customer service, has strong organisational skills, and can communicate effectively with diverse groups of people. If you're motivated and driven to succeed, we'd love to hear from you.

What We Offer:

  • Basic salary of £27, plus excellent bonus potential
  • State-of-the-art working environments
  • 29 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

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