Residences Receptionist

4 weeks ago


London, Greater London, United Kingdom Hyatt Corporation Full time

About the Residences Receptionist Role

We are seeking a highly skilled and friendly Residences Receptionist to join our team at Park Hyatt London River Thames Residences. As the first point of contact for our residents, you will be responsible for creating positive connections and exceeding their expectations.

Key Responsibilities:

  • Be the first point of contact for our residents and assist them throughout their stay
  • Create positive connections and understand their requirements, ensuring high levels of satisfaction and exceeding their expectations
  • Liaise and work closely with other departments such as Housekeeping, Security and Engineering
  • Manage phone, email, and in-person requests, anticipating resident needs
  • Provide residents and their guests with property facilities and local area information, including events and activities
  • Support with Front Office related activities at the Park Hyatt London River Thames Hotel

About You:

We are looking for a candidate with previous experience in a similar role within hospitality or residential environment. Excellent verbal and written communication skills are essential.

Benefits of the Residences Receptionist Role:

  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
  • Uniform provided and laundered complimentary
  • Headspace membership and access to our Employee Assistance Programme
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

About Hyatt:

At Hyatt, we care for people so they can be their best. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing guide everything we do. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company.



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