Accounting Customer Service Representative

2 weeks ago

London, Greater London, United Kingdom Giorgio Armani Full time

About Us: As a leading luxury fashion house, Giorgio Armani has been a prominent figure in the industry since its inception in 1975. Our signature style, characterized by tailored, unstructured, and minimalist designs, reflects our commitment to delivering exceptional luxury experiences for our clients.

Role Overview: As a full-time Client Advisor, you will be responsible for providing top-notch customer service, building strong relationships with clients, and achieving sales targets. Key responsibilities include:

  • Staying aware of personal targets, including key performance indicators (KPIs), and supporting the management team in consistently meeting department and store targets using company tools such as staff training, product knowledge, and daily floor planning.
  • Understanding and implementing the training provided via the company logbook to maximize sales by greeting clients and introducing additional and alternative sales.
  • Actively participating in any training sessions and undertaking any training proposed by the company, internal or external.
  • Previous sales or customer service experience is preferred.

What We Offer: A competitive salary and bonus opportunities, generous employee discounts on all Giorgio Armani products, and access to the Employee Assistance Program (EAP) providing discounted access to medical and mental health support services. Exciting career development opportunities await within a global luxury fashion brand.

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