Senior Program Manager, Heavy Bulky, EU SellerFlex Specialist
2 weeks ago
We are seeking a highly skilled Senior Program Manager to join our EU SellerFlex team in a Heavy Bulky Operations role. As a key member of our team, you will be responsible for defining and executing strategies to bridge Customer and Seller experience gaps, and scale the EU SellerFlex program.
Key Responsibilities
- Own EU SellerFlex Topline (LT) goal
- Own EU5 SF Recruitment (in-partnership with Country Team) goal
- Co-own/ support 3P Heavy Bulky's 3 Year business planning, short-term and long-term strategy to help deliver multi-billion-dollar business.
- Understand EU SellerFlex Customer and Seller experience gaps, and define strategies to bridge them
- Represent SellerFlex in regular business reviews and leadership forums
- Work with partner teams including Sales, Account Management and Transportation to streamline processes and define new SOPs to accelerate Seller flywheel
- Lead country specific sellers training and readiness program
Requirements
- Bachelor's degree
- Experience in program or project management
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Preferred Qualifications
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience in complex problem solving, and working in a tight schedule environment
- Experience leading process improvements
This role can be flexibly performed from Luxembourg, Munich, Madrid, Milan or London.
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London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a seasoned Senior Program Manager to join our EU SellerFlex team and drive the success of our Heavy Bulky business. As a key member of our team, you will be responsible for defining and executing strategies to bridge customer and seller experience gaps, and scale the EU SellerFlex program.Key ResponsibilitiesOwn EU SellerFlex...
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London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled Senior Program Manager to join our EU SellerFlex team, focusing on the Heavy Bulky business. As a key member of our team, you will be responsible for defining and executing strategies to bridge customer and seller experience gaps, and scale the EU SellerFlex program.Key ResponsibilitiesOwn EU SellerFlex Topline...
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London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled Senior Program Manager to join our EU SellerFlex team, focusing on the Heavy Bulky business. As a key member of our team, you will be responsible for defining and executing strategies to bridge customer and seller experience gaps, and scale the EU SellerFlex program.Key ResponsibilitiesOwn EU SellerFlex Topline...
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London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled Senior Program Manager to join our EU SellerFlex team, focusing on the Heavy Bulky business. As a key member of our team, you will be responsible for defining and executing strategies to bridge customer and seller experience gaps, and scale the EU SellerFlex program.Key ResponsibilitiesOwn EU SellerFlex Topline...
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London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled Senior Program Manager to join our EU SellerFlex team, focusing on the Heavy Bulky business. As a key member of our team, you will be responsible for defining and executing strategies to bridge customer and seller experience gaps, and scale the EU SellerFlex program.Key ResponsibilitiesOwn EU SellerFlex Topline...
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London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeAbout the RoleWe are seeking a highly skilled Senior Program Manager to join our EU SellerFlex team, focusing on the Heavy Bulky business. As a key member of our team, you will be responsible for defining and executing strategies to bridge customer and seller experience gaps, and scale the EU SellerFlex program.Key ResponsibilitiesOwn EU SellerFlex Topline...
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