Senior Program Manager, Heavy Bulky, EU SellerFlex

1 month ago


London, Greater London, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking a seasoned Senior Program Manager to join our EU SellerFlex team and drive the success of our Heavy Bulky business. As a key member of our team, you will be responsible for defining and executing strategies to bridge customer and seller experience gaps, and scale the EU SellerFlex program.

Key Responsibilities
  • Own EU SellerFlex Topline (LT) goal and develop strategies to achieve it
  • Lead EU5 SF Recruitment efforts in partnership with Country Teams
  • Contribute to 3P Heavy Bulky's 3-Year business planning and short-term/long-term strategy
  • Identify and define strategies to bridge customer and seller experience gaps
  • Represent SellerFlex in regular business reviews and leadership forums
  • Collaborate with partner teams to streamline processes and define new SOPs
  • Lead country-specific sellers training and readiness programs
Requirements
  • Bachelor's degree in a relevant field
  • Experience in program or project management
  • Proven track record of owning program strategy, end-to-end delivery, and communicating results to senior leadership
  • Strong analytical skills and experience using data and metrics to drive improvements
  • Intermediate-level Excel skills
Preferred Qualifications
  • Master's degree or MBA in a relevant field
  • Experience in complex problem-solving and working in a fast-paced environment
  • Leadership experience in process improvements


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