Pallet Network Logistics Coordinator
1 month ago
A leading transport and logistics company requires an experienced Pallet Network Traffic Planner to join their team in a busy Transport office.
This is a challenging role where you will be responsible for routing collections and deliveries for our relevant post codes, ensuring on-time arrivals and departures.
Key Responsibilities- Answer inbound calls to the business and respond to customer requests.
- Plan vehicle routes around requests, challenges, and changes to ensure efficient operations.
- Monitor customer requests, allocate jobs, and issue instructions to drivers and colleagues.
- Keep up-to-date with transport issues and adapt to changes in daily schedules.
- Communicate fleet availability and issues to the entire team.
- Liaise with drivers and colleagues to guarantee on-time deliveries.
- Pre-brief and de-brief drivers on their daily runs throughout the day.
- Record collection/delivery status and discrepancies in systems and escalate as necessary.
- Troubleshoot critical transport-related issues as they arise in a live environment.
- Dynamic problem-solving approach with ability to adapt to changing circumstances.
- Strong computer literacy with proficiency in Microsoft Office/Outlook/Teams.
- Familiarity with Large Goods Vehicles (weights, dimensions, and terminology).
- Excellent geographic knowledge.
- Proactive attitude towards continuous professional development.
- Ability to work independently and make decisions.
- Positive attitude towards customer service and continuous improvement.
- Capacity to question, challenge, and improve existing processes.
The working hours for this position are 5am until 2pm each day.
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