Pallet Network Logistics Coordinator

1 month ago


Welshpool, Powys, United Kingdom Xclusive Recruitment Full time
About the Role

A leading transport and logistics company requires an experienced Pallet Network Traffic Planner to join their team in a busy Transport office.

This is a challenging role where you will be responsible for routing collections and deliveries for our relevant post codes, ensuring on-time arrivals and departures.

Key Responsibilities
  1. Answer inbound calls to the business and respond to customer requests.
  2. Plan vehicle routes around requests, challenges, and changes to ensure efficient operations.
  3. Monitor customer requests, allocate jobs, and issue instructions to drivers and colleagues.
  4. Keep up-to-date with transport issues and adapt to changes in daily schedules.
  5. Communicate fleet availability and issues to the entire team.
  6. Liaise with drivers and colleagues to guarantee on-time deliveries.
  7. Pre-brief and de-brief drivers on their daily runs throughout the day.
  8. Record collection/delivery status and discrepancies in systems and escalate as necessary.
  9. Troubleshoot critical transport-related issues as they arise in a live environment.
Requirements
  1. Dynamic problem-solving approach with ability to adapt to changing circumstances.
  2. Strong computer literacy with proficiency in Microsoft Office/Outlook/Teams.
  3. Familiarity with Large Goods Vehicles (weights, dimensions, and terminology).
  4. Excellent geographic knowledge.
  5. Proactive attitude towards continuous professional development.
  6. Ability to work independently and make decisions.
  7. Positive attitude towards customer service and continuous improvement.
  8. Capacity to question, challenge, and improve existing processes.
Working Hours

The working hours for this position are 5am until 2pm each day.



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