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Marketing Systems Manager

2 months ago

London, Greater London, United Kingdom Ambition Full time
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At Ambition, we're seeking a skilled Marketing Systems Manager to join our dynamic Marketing & Business Development team. As a key member of our team, you'll be responsible for managing a team of 4 to support, plan, and deliver marketing technology solutions for our Marketing & BD and legal professionals.

Key Responsibilities:

  • Lead and manage the M&BD Systems team, ensuring effective operational support and user assistance.
  • Manage and maintain our Client Relationship Management (CRM) system, Email Marketing system, Experience Relationship Management (ERM) system, Experience Management system, and Alumni portal.
  • Define and execute an approach for improving data accuracy across all M&BD systems.
  • Oversee and deliver end-user training for all M&BD systems to ensure users are proficient and confident in using the systems.
  • Plan, manage, and deliver projects aimed at enhancing the use of M&BD systems.
  • Act as a trusted advisor to our Global Head of M&BD Operations and Systems and the Chief Marketing Officer (CMO).

Requirements:

  • Previous experience within a law firm is highly desirable.
  • Demonstrable experience with CRM, Marketing Automation, Credential Management, and Data Quality solutions.
  • Proficiency with InterAction CRM, Litera Concep, Introhive ERM, Litera Foundation, and People Path.
  • Previous line management experience.