Head of Service and Sales

3 days ago


Sevenoaks, Kent, United Kingdom KHR - Recruitment Specialists Full time
Join Our Team

KHR - Recruitment Specialists is proud to be working with a reputable gastropub based in Sevenoaks, who is seeking an experienced Head of Service and Sales.

This role will involve overseeing daily restaurant operations, leading and motivating a team of front-of-house and back-of-house staff, and ensuring compliance with health and safety regulations and food hygiene standards.

Key Responsibilities:

  1. Oversee daily restaurant operations, ensuring smooth and efficient service
  2. Lead and motivate a team of front-of-house and back-of-house staff
  3. Train and develop staff members, providing guidance and feedback as needed
  4. Create and maintain a positive work environment, fostering teamwork and excellent customer service
  5. Ensure compliance with health and safety regulations and food hygiene standards
  6. Monitor and maintain high standards of food quality, presentation, and service
  7. Develop and implement strategies to enhance customer satisfaction and loyalty
  8. Handle customer feedback and resolve any issues or complaints promptly and professionally

Salary: £43,000pa - £48,000pa


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