Head of Service and Sales
3 days ago
KHR - Recruitment Specialists is proud to be working with a reputable gastropub based in Sevenoaks, who is seeking an experienced Head of Service and Sales.
This role will involve overseeing daily restaurant operations, leading and motivating a team of front-of-house and back-of-house staff, and ensuring compliance with health and safety regulations and food hygiene standards.
Key Responsibilities:
- Oversee daily restaurant operations, ensuring smooth and efficient service
- Lead and motivate a team of front-of-house and back-of-house staff
- Train and develop staff members, providing guidance and feedback as needed
- Create and maintain a positive work environment, fostering teamwork and excellent customer service
- Ensure compliance with health and safety regulations and food hygiene standards
- Monitor and maintain high standards of food quality, presentation, and service
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Handle customer feedback and resolve any issues or complaints promptly and professionally
Salary: £43,000pa - £48,000pa
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