Gym Operations Manager
2 days ago
Gym Operations Manager Job Summary
We are seeking an experienced Gym Operations Manager to join our team at Frasers Group. This is a full-time position responsible for supporting the General Manager and wider team in the successful operation of the gym, with a specific focus on driving new member sales, maximizing retention, and overall growth of the live member movement through various strategies inside and outside of the gym.
Key Responsibilities
- Represent Everlast Gyms as an ambassador for fitness and demonstrate our elevated ways of working always
- Demonstrate a deep understanding of our FUNDAMENTALS sales process and lead by example in this area, supporting and training the wider team to improve confidence and performance
- Focus on driving new member sales and retaining existing members to grow live member movement
- Own the activity planners for the gym and ensure they are thorough, well planned, and executed
- Implement strategies to increase lead generation both internally and externally
- Monitor our dashboards and KPIs, communicating key insights to the wider team
- Drive all revenue lines from membership sales to product & secondary, to drive profitability of the gym
- Prepare and deliver monthly sales presentations to the wider management team
- Build key relationships with local businesses to evolve local partnerships
- Develop the #WeMoveBusinesses membership opportunities (both new and existing)
- Lead by example on reception and the gym floor in this member-facing role designed to enhance every visit
- Buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate
- Deliver honest, constructive feedback regularly to support all team members in achieving their potential
- Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, and Recruitment
- Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym
What We Offer
- Elevation is a part of our core, matching with great company benefits to mention a few:
- 20% discount across all Frasers Group facias
- Eligibility for the Fearless 1000 bonus scheme
- Free Gym membership
- Monthly Frasers Group Champion - winners get double their salary for the month
- Reward and recognition with our Everlast Gyms monthly champions
- Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership
- Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training
Salary: £45,000 - £55,000 per annum, depending on experience.
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