Gym Operations Manager

1 month ago


Sale, Trafford, United Kingdom Frasers Group Full time

Gym Operations Manager Job Summary

We are seeking an experienced Gym Operations Manager to join our team at Frasers Group. This is a full-time position responsible for supporting the General Manager and wider team in the successful operation of the gym, with a specific focus on driving new member sales, maximizing retention, and overall growth of the live member movement through various strategies inside and outside of the gym.

Key Responsibilities

  • Represent Everlast Gyms as an ambassador for fitness and demonstrate our elevated ways of working always
  • Demonstrate a deep understanding of our FUNDAMENTALS sales process and lead by example in this area, supporting and training the wider team to improve confidence and performance
  • Focus on driving new member sales and retaining existing members to grow live member movement
  • Own the activity planners for the gym and ensure they are thorough, well planned, and executed
  • Implement strategies to increase lead generation both internally and externally
  • Monitor our dashboards and KPIs, communicating key insights to the wider team
  • Drive all revenue lines from membership sales to product & secondary, to drive profitability of the gym
  • Prepare and deliver monthly sales presentations to the wider management team
  • Build key relationships with local businesses to evolve local partnerships
  • Develop the #WeMoveBusinesses membership opportunities (both new and existing)
  • Lead by example on reception and the gym floor in this member-facing role designed to enhance every visit
  • Buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate
  • Deliver honest, constructive feedback regularly to support all team members in achieving their potential
  • Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, and Recruitment
  • Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym

What We Offer

  • Elevation is a part of our core, matching with great company benefits to mention a few:
  • 20% discount across all Frasers Group facias
  • Eligibility for the Fearless 1000 bonus scheme
  • Free Gym membership
  • Monthly Frasers Group Champion - winners get double their salary for the month
  • Reward and recognition with our Everlast Gyms monthly champions
  • Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership
  • Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training

Salary: £45,000 - £55,000 per annum, depending on experience.



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