Head of Communications and Engagement Specialist

1 month ago

London, Greater London, United Kingdom NHS South East London Integrated Care Board Full time
Job Title: Head of Communications and Engagement

The NHS South East London Integrated Care Board is seeking a highly skilled and experienced Head of Communications and Engagement to lead our communications and engagement strategy across two boroughs in south east London.

About the Role

This is a pivotal role within the SEL ICB, responsible for leading the delivery of the Communications & Engagement (C&E) strategy across two boroughs in south east London. The postholder will serve as the first point of contact for all strategic communications and engagement advice in their boroughs, ensuring the effective implementation of local care partnership plans and SEL ICB priorities.

Main Responsibilities
  • Lead the delivery of the SEL ICB C&E strategy across two boroughs, embedding the approach at the local level while ensuring alignment with the broader south east London C&E
  • Proactively manage the reputation of the ICB, ICS, and local NHS through strategic communications and engagement activities, including crisis management and media
  • Build and maintain strong relationships with key stakeholders, including Healthwatch, voluntary, and community sector teams
  • Provide expert advice on strategic communications and engagement for Local Care Partnerships (LCPs)
  • Oversee the development, implementation, and evaluation of borough-wide engagement plans and Team leadership: Lead and manage the communications and engagement team within the two boroughs, providing guidance, leadership, and performance management
  • Manage the production and distribution of high-quality communication materials, ensuring consistency with the SEL ICB brand
  • Oversee the delivery of engagement activities, including events, publications, and digital content
Requirements
  • Proven experience in a senior communications and engagement role, preferably within the healthcare sector or public service
  • Strong leadership and management skills, with experience in leading teams and managing complex projects
  • Excellent communication skills, both written and verbal, with the ability to present information clearly to a range of audiences
  • Experience in stakeholder management and building relationships with diverse groups, including marginalized communities
  • Strong analytical and problem-solving skills, with the ability to make informed decisions under pressure
What We Offer

This is an exciting opportunity to make a significant impact on the health and wellbeing of communities in south east London. You will be at the forefront of delivering high-quality communications and engagement strategies, working with a dedicated team to ensure that the voices of local residents are heard and acted upon.

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