Subcontractor Coordinator

4 weeks ago


Derby, Derby, United Kingdom Integral UK Ltd Full time

Job Summary

The Subcontractor Coordinator will be responsible for supporting the JLL and Rolls-Royce management teams to deliver exceptional client service, contract delivery through subcontractor management, and act as ambassador of the JLL team on site.

Key Responsibilities:

  • Day-to-day site management activities including site functionality, escalation management, planning and Client satisfaction.
  • Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors, and vendors at all times.
  • Reviewing and approving risk assessments and following safety protocols.
  • Managing and reviewing health and safety documentation to ensure compliance and safety on site.
  • Support Building Management Systems, creating and managing contractor bookings, Environmental Health and Safety and Quality Compliance, etc. as required.
  • Ensuring compliance with JLL and Client policies, and procedures including statutory compliance and standard operating procedures. Management against Rolls-Royce Control standards is key.
  • Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting Key Performance Indicators and Service Level Agreements, as required by JLL or Rolls-Royce.
  • Ensuring contractor safety, housekeeping and cleanliness is delivered to the highest standard, working closely with Rolls-Royce subcontractors, monitoring works and conducting audits.
  • Ensuring timely delivery of subcontractor works, ensuring that risks are identified, and lessons learned are documented and shared.
  • Building relationships with both internal and external customers including the Rolls-Royce stakeholders, partners, and vendors to ensure the best Client experience.
  • Communicating efficiently to keep the Client and management team informed of any elevated risks or events, as necessary.
  • Providing leadership, direction and mentoring the JLL team and vendors on site to promote a positive and engaged team culture with a focus on excellent customer experience delivery.
  • Assisting the Facilities Manager in ad-hoc duties as required.
  • Supervising and monitoring subcontractor's day to day work.


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