Subcontractor Coordinator
4 weeks ago
Job Summary
The Subcontractor Coordinator will be responsible for supporting the JLL and Rolls-Royce management teams to deliver exceptional client service, contract delivery through subcontractor management, and act as ambassador of the JLL team on site.
Key Responsibilities:
- Day-to-day site management activities including site functionality, escalation management, planning and Client satisfaction.
- Working in accordance with health and safety measures and promoting best practice amongst colleagues, contractors, and vendors at all times.
- Reviewing and approving risk assessments and following safety protocols.
- Managing and reviewing health and safety documentation to ensure compliance and safety on site.
- Support Building Management Systems, creating and managing contractor bookings, Environmental Health and Safety and Quality Compliance, etc. as required.
- Ensuring compliance with JLL and Client policies, and procedures including statutory compliance and standard operating procedures. Management against Rolls-Royce Control standards is key.
- Delivery or delegation of service requests to ensure all requests are actioned within the agreed timeframe meeting Key Performance Indicators and Service Level Agreements, as required by JLL or Rolls-Royce.
- Ensuring contractor safety, housekeeping and cleanliness is delivered to the highest standard, working closely with Rolls-Royce subcontractors, monitoring works and conducting audits.
- Ensuring timely delivery of subcontractor works, ensuring that risks are identified, and lessons learned are documented and shared.
- Building relationships with both internal and external customers including the Rolls-Royce stakeholders, partners, and vendors to ensure the best Client experience.
- Communicating efficiently to keep the Client and management team informed of any elevated risks or events, as necessary.
- Providing leadership, direction and mentoring the JLL team and vendors on site to promote a positive and engaged team culture with a focus on excellent customer experience delivery.
- Assisting the Facilities Manager in ad-hoc duties as required.
- Supervising and monitoring subcontractor's day to day work.
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