Concession Manager

Job Title: Concession Manager

Job Summary:

We are seeking a highly motivated and experienced Concession Manager to join our team at the Air Ambulance Service. As a Concession Manager, you will be responsible for managing the concession, ensuring all sales targets are achieved, and adhering to concession and The Air Ambulance Service policies and procedures.

Key Responsibilities:

• Ensure all shop sales targets are achieved in line with projected sales as given by Concession and The Air Ambulance Service.
• Adhere to Concession Set Price list for all items sold.
• Be an ambassador of The Air Ambulance Service and provide information to the Concession team as and when required.
• Adhere to Concession Head Office policies and Procedures.
• Ensure the storeroom is maintained and shop floor is fully stocked ready for each sale.
• Presentation and maintenance of high standards of shop merchandising and visual layout at all times.
• Complete all shop administration inclusive of cash handling, accurately and to deadline, ensuring company policies and procedures are adhered to.
• Adhere to all aspects of health and safety complying with legal regulations to provide a safe working environment for staff.
• Plan and organizes daily workload, encouraging effective communication, setting objectives, and fostering a positive team spirit with colleagues.
• Provide cover for other shops as required by the Area Manager, in the case of management absences planned or emergency within reason.
• Assist the Area Manager in any tasks and responsibilities within the spirit of the position.

Compliance Responsibilities:

• Health & Safety and Environment.
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

Person Specification:

• Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
• Able to demonstrate effective people management experience
• Collaborative approach to achieving departmental and wider organisational objectives
• Passion for the work that TAAS does
• Knowledge of business management skills.
• Commercial awareness.
• Ability to demonstrate creativity and innovation.
• Passion for customer service.
• Visual merchandising skills, having an eye for detail.
• Ability to plan and prioritize workloads for themselves and the shop team.
• Excellent verbal and written communication and working knowledge of email and Microsoft Office.
• The ability to use mathematics in analysing sales reports and data.
• Ability to travel to other sites and locations as advised.
• Willingness to contribute to own professional/personal development and that of the trading company.
• Ability to work autonomously and to use your own initiative.