Concession Manager
1 week ago
Job Title: Concession Manager
Job Summary:
We are seeking a highly motivated and experienced Concession Manager to join our team at the Air Ambulance Service. As a Concession Manager, you will be responsible for managing the concession, ensuring all sales targets are achieved, and adhering to concession and The Air Ambulance Service policies and procedures.
Key Responsibilities:
- Ensure all shop sales targets are achieved in line with projected sales as given by Concession and The Air Ambulance Service.
- Adhere to Concession Set Price list for all items sold.
- Be an ambassador of The Air Ambulance Service and provide information to the Concession team as and when required.
- Adhere to Concession Head Office policies and Procedures.
- Ensure the storeroom is maintained and shop floor is fully stocked ready for each sale.
- Presentation and maintenance of high standards of shop merchandising and visual layout at all times.
- Complete all shop administration inclusive of cash handling, accurately and to deadline, ensuring company policies and procedures are adhered to.
- Adhere to all aspects of health and safety complying with legal regulations to provide a safe working environment for staff.
- Plan and organizes daily workload, encouraging effective communication, setting objectives, and fostering a positive team spirit with colleagues.
- Provide cover for other shops as required by the Area Manager, in the case of management absences planned or emergency within reason.
- Assist the Area Manager in any tasks and responsibilities within the spirit of the position.
Compliance Responsibilities:
- Health & Safety and Environment.
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
Person Specification:
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Able to demonstrate effective people management experience
- Collaborative approach to achieving departmental and wider organisational objectives
- Passion for the work that TAAS does
- Knowledge of business management skills.
- Commercial awareness.
- Ability to demonstrate creativity and innovation.
- Passion for customer service.
- Visual merchandising skills, having an eye for detail.
- Ability to plan and prioritize workloads for themselves and the shop team.
- Excellent verbal and written communication and working knowledge of email and Microsoft Office.
- The ability to use mathematics in analysing sales reports and data.
- Ability to travel to other sites and locations as advised.
- Willingness to contribute to own professional/personal development and that of the trading company.
- Ability to work autonomously and to use your own initiative.
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