Customer Service Representative
3 weeks ago
As a Customer Service Representative at NEXT, you will be responsible for providing exceptional service to our customers. This includes assisting them in finding products, sharing your knowledge and passion for our amazing products, working in various areas of the store, and taking control of your own development.
We are looking for a friendly, calm, and efficient individual who is excited about the challenge of a varied and fast-paced job. You will have the opportunity to work with a talented team, learn new skills, and progress in your career.
Some key responsibilities include:
- Offering fast and friendly service at all times
- Sharing your passion and knowledge about our amazing products
- Working in all areas of the store, including sales floors, stockrooms, and processing deliveries
Our ideal candidate will have excellent communication skills, be flexible, supportive, and always ready to go the extra mile.
Benefits:
- Recognition and rewards for doing a great job and achieving great results
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- 10% off most partner brands & up to 15% off Branded Beauty
- 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
- Early VIP access to sale stock
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Access to fantastic discounts at our Staff Shops
- Sharesave scheme
- Access a digital GP and other free health and wellbeing services
- Life assurance
- You can register for a discounted health plan for you and your family
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Earn, learn and gain a qualification (England stores only)
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
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