Retail Customer Service Representative

4 days ago


Basildon, Essex, United Kingdom beBee Professionals Full time £20,000 - £25,000

About the Role: We are seeking a highly motivated and customer-focused Sales Assistant to join our team in Basildon, United Kingdom.

Compensation: The successful candidate can expect a competitive hourly wage, estimated at £8.50-£9.50 per hour based on experience, plus sales incentives.

Key Responsibilities:

  • Deliver exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain accurate records of sales, stock levels, and customer interactions, using our till and stock management systems.
  • Participate in visual merchandising and store displays, enhancing the customer shopping experience.
  • Contribute to a positive and inclusive team culture, promoting diversity and respect in the workplace.
  • Develop and maintain product knowledge, staying up-to-date with the latest trends and innovations.

Requirements:

  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Proven experience in retail or customer service, preferably in a similar role.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to lift up to 25 pounds and stand for long periods, with regular breaks and flexibility to meet changing demands.
  • Basic math skills, with accuracy and attention to detail when handling cash and credit transactions.

What We Offer:

  • Opportunities for career advancement and professional growth within beBee Professionals.
  • A fun and dynamic work environment, with a focus on teamwork and customer satisfaction.
  • Competitive compensation and benefits package, including employee discounts and training opportunities.
  • A chance to develop your skills and expertise in retail and customer service, with ongoing support and guidance.


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