Refuge Support Professional

1 week ago

Bridgend, Bridgend county borough, United Kingdom Llamau Limited Full time

Role Overview:

Llamau Limited is seeking a dedicated and compassionate Refuge Support Professional to join our team. As a key member of our support services, you will play a vital role in empowering women to achieve their full potential and transition into independent living.

Key Responsibilities:

  • Act as a key worker to motivate and empower women to gain independence and reach their full potential
  • Create support plans and help women achieve their goals and independence, working collaboratively as part of a team who embrace differences
  • Promote services and work closely with relevant local agencies, such as the local authority, specialist charities, education and training providers, probation, social services, and housing provisions

Requirements:

  • The ability to engage and build strong relationships with people
  • A non-judgemental mindset and an understanding of the impacts of homelessness, substance misuse, family breakdown, domestic abuse, and trauma
  • A forward-thinking and resilient attitude, to overcome the barriers and setbacks you will face
  • A strong character who can remain calm and collected in challenging situations
  • Experience in support work or domestic abuse with an understanding of housing options, housing law and basic benefits
  • A full UK driving license and access to a car

Working Hours:

35 hours per week, plus an on-call rota, including telephone and in-person support. Support Workers provide On Call support and advice for colleagues, with issues and emergencies they may need to deal with.

Benefits:

Additional payment of £96 for on-call duties, with relief pay per hour at £13.45 and sleepover pay at £172.60.

Equality and Diversity:

Llamau Limited is committed to supporting and promoting equality and diversity in all of its practices and activities. We welcome diverse applications from individuals with protected characteristics.

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