Knowledge Management Director

3 weeks ago


Bristol, Bristol, United Kingdom Vocative Consulting Full time
Knowledge Management Director

We are seeking a Knowledge Management Director to develop and manage problem and knowledge management processes across our IT Department.

The successful candidate will design and deliver comprehensive training programs, oversee a team of knowledge professionals, and ensure the implementation of industry best practices.

Key responsibilities include:

  • Developing a strategy for process implementation and working with Team Managers to embed them into day-to-day activities.
  • Leading a team of knowledge professionals, providing leadership, direction, recruitment, appraisal, development, and performance management.
  • Analyzing incident and problem data to identify trends and patterns, leading proactive improvements in service quality.

The salary for this position is £52,000 per annum, with a hybrid work arrangement available.



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