Platform Reliability and Release Engineer

4 days ago

Bristol, Bristol, United Kingdom Jisc Full time
About the Role

We are seeking a highly skilled Platform Reliability and Release Engineer to join our Internal IT team at Jisc. As a key member of our Data Engineering team, you will play a critical role in supporting the overall release and environment strategy for our Platform(s), driving continuous improvement of these processes to optimize efficiency and quality.

About the Team

The Data Engineering team provides a set of well-managed, reliable data platforms, associated data access technologies, data assets, and advice to help gain business value from them. These assets are also used to help fulfill the company's traditional statutory reporting obligations.

Key Responsibilities

  • Support the day-to-day running and integrity of the Databricks and Tableau Cloud Platforms, including planning and managing short-term stability and long-term scalability.
  • Support the leveraging of software engineering practices to automate operational tasks, for example, managing production systems, handling incidents, and responding to emergencies.
  • Collaborate with the team to develop and maintain policies, processes, and procedures to ensure the efficient operation of our data platforms.
  • Work closely with stakeholders to understand business requirements and develop solutions to meet their needs.
  • Stay up-to-date with industry trends and emerging technologies to ensure our data platforms remain competitive and efficient.

Requirements

  • Previous experience in application or platform release and environment management (development, sandbox, testing, and production) for some/all of the Platform(s).
  • Troubleshooting, diagnosis, and problem-solving skills.
  • Change management and change advisory board (CAB) experience.
  • Sandbox management and data refresh strategies.
  • Deployment of metadata changes between environments.
  • Release management/CI/CD tools and concepts.
  • Demonstrable experience in Linux, Windows, or Cloud-based systems administration, scripting languages, database management, ETL tooling, and DevOps tooling.
  • Ability to create, develop, and maintain policies, processes, and procedures.
  • Understanding of handling personal and confidential data in a commercial setting.
  • Understanding of the commercial uses and value associated with the Platform(s).
  • Passion and drive to learn new software and/or business process techniques and apply them to solve business problems.

What We Offer

Jisc is a not-for-profit organization with a big ambition to improve lives through education and research. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.

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