Product Site Reliability Engineer

2 weeks ago

Bristol, Bristol, United Kingdom Lloyds Banking Group Full time

About this Opportunity

The Cloud Platform team is on a mission to create a next-generation technical platform for Lloyds Banking Group, a key component of the UK's largest financial services transformation. We're seeking a Product Site Reliability Engineer (SRE) to join our Cloud SRE team within the Cloud Platform.

The successful candidate will have a unique opportunity to be part of an ambitious team driving our tech modernisation agenda and enabling Lloyds Banking Group to become a leading fintech in the UK.

Key Responsibilities

  • Lead technical conversations with customers and consumers of varying technical backgrounds, including Product, Engineering, Senior Management, and other domain experts.
  • Identify and take ownership of shortcomings and deliver improvements to existing processes, systems, and procedures to deliver customer-focused outcomes.
  • Work in cross-functional environments with software engineers, quality engineers, infrastructure engineers, and security engineers.
  • Define, deliver, and adapt best practices to meet customer needs by selecting the best possible approaches available within the Group and the industry.
  • Provide education and mentorship on devops and site reliability topics to support different teams and drive upskilling.
  • Develop standards, policies, designs, and other collateral.

Expected Activities

  • Monitoring & Alerting: Implement continued enhancements to drive improvements for Mean Time To Detect (MTTD) and Mean Time To Resolve (MTTR).
  • Automating Release Management: Automate Continuous Integration/Continuous Deployment (CI/CD), integrate, and automate non-functional testing to accelerate deployment frequency and lead time.
  • Operational Service: Participate in production support rotations for the lab, alongside development engineers, and contribute to blameless post-mortems and implement root cause fixes.
  • Automating Toil: Remove manual tasks required to operate the product.

Why Lloyds Banking Group

We're driven by a clear purpose: to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses, and communities. With us, you'll have a key role to play in shaping the financial services of the future, while the scale and reach of our Group means you'll have many opportunities to learn, grow, and develop.

Requirements

  • Hands-on experience with infrastructure as code, such as Terraform, Chef, or Ansible.
  • A strong DevOps or Site Reliability Engineering background and knowledge of DevOps best practices.
  • Experience in building CI/CD pipelines to deliver changes incrementally to production.
  • Experience in day-to-day administration of Deploy and Release lifecycle activities.
  • Strong familiarity with source code repositories, particularly Git.
  • Experience with cloud technologies, such as Google Cloud Platform (GCP) or others (AWS, Azure), and OpenShift.
  • Experience with containers, orchestration, and service mesh, such as Docker, Kubernetes, and Istio.
  • Experience or exposure to networks, such as F5 and Firewalls.

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