IT Support Specialist

2 months ago


Winchester, Hampshire, United Kingdom Sparsholt Full time

Job Summary:

We are seeking a highly skilled and experienced IT Support Specialist to join our team at Sparsholt. As a key member of our IT department, you will be responsible for providing exceptional technical support to our staff and students.

Key Responsibilities:

  • Provide hands-on direct support to end-users of our IT systems
  • Work closely with the IT Services Manager and other engineers to ensure seamless delivery of IT services
  • Collaborate with teaching, business, and student IT users to resolve technical issues
  • Develop and maintain a good understanding of Microsoft 365 administration
  • Contribute to the development and implementation of IT policies and procedures

Requirements:

  • Proven experience in providing technical support in an IT environment
  • Excellent interpersonal and communication skills
  • Ability to work effectively in a team environment
  • Strong problem-solving and analytical skills
  • Good understanding of IT systems and infrastructure

Benefits:

  • Eligibility to join a defined contribution pension scheme
  • Free on-site parking
  • Occupational Sick Pay Scheme
  • Occupational Maternity Pay Scheme
  • Flexible Working Policy
  • Holiday entitlement of 23 days plus Public and Bank Holidays
  • Access to an employee assistance scheme
  • On-site gym at the Sparsholt campus
  • Facility to purchase Sparsholt produce
  • Access to discounted hair and beauty treatments
  • Ability to access a range of CPD events and support with undertaking professional qualifications


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