Customer Service Advisor
1 week ago
We are looking for a talented Customer Service Advisor to join our team at SOUTH WEST RECRUITMENT. As a Customer Service Advisor - Finnish and English, you will play a crucial role in delivering exceptional customer care and support to Nordic consumers.
About the RoleThe successful candidate will be responsible for handling queries and complaints about client products and services, with a focus on providing empathetic and personalized solutions. Strong communication skills in both Finnish and English are essential, as well as experience in the food industry sector.
This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you have a passion for customer service and a flair for languages, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Handle customer inquiries and complaints in a timely and professional manner
- Provide personalized solutions to meet customers' needs
- Collaborate with colleagues to resolve complex issues
- Maintain accurate records and reports
- Participate in ongoing training and development programs
- Competitive salary: £28,500 per annum
- 20 days paid holiday + additional days based on length of service
- Suggestion Box Monthly Winner Paid Reward;
- Cycle To Work Scheme;
- Home Computing Scheme;
- Dentist scheme;
- Bus Travel scheme;
- Eye test vouchers;
- Excellent onsite training and induction;
- Staff room with complementary refreshments;
- Corporate & client discounts, including hairdressing, gym membership, restaurants
and bars; - Weekly dress down days;
- Involvement with local charities and fundraising days/events;
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