Service Desk Engineer
4 weeks ago
The Service Desk Engineer at AllPoints Fibre Networks Limited is the primary point of contact for IT-related inquiries and issues. This role is part of a collaborative IT department based in Exeter, responsible for delivering exceptional service to our customers.
Key Responsibilities- Provide timely and effective support to customers, ensuring a positive experience.
- Handle first-line support inquiries, resolving issues related to Microsoft 365, cloud services, desktop support, and Microsoft applications.
- Administer Active Directory, creating and managing user accounts and permissions.
- Manage SharePoint and OneDrive, assisting with user access, permissions, and troubleshooting.
- Troubleshoot Microsoft applications used by the business.
- Set up devices using Microsoft Autopilot and configure laptops, tablets, and mobiles for new starters.
- Disable user accounts and devices in a secure and efficient manner.
- Maintain clear and detailed documentation of support interactions, resolutions, and system configurations.
AllPoints Fibre Networks Limited is a leading wholesale network provider, established in 2021. We aim to create a wholesale network that can serve millions of homes and businesses, connecting a better digital future.
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Service Desk Engineer
2 weeks ago
Exeter, Devon, United Kingdom AllPoints Fibre Networks Limited Full timeAbout the RoleWe are seeking a skilled Service Desk Engineer to join our IT team at AllPoints Fibre Networks Limited. As the face of our IT team, you will be responsible for providing exceptional service desk support and ensuring a positive and efficient experience for our customers.Key ResponsibilitiesProvide technical support and resolve issues related to...
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Service Desk Engineer
3 weeks ago
Exeter, Devon, United Kingdom AllPoints Fibre Networks Limited Full timeAbout the RoleThe Service Desk Engineer at AllPoints Fibre Networks Limited is the primary point of contact for IT-related inquiries and issues. This role is part of a collaborative IT department based in Exeter, responsible for delivering exceptional service to the organization.Key ResponsibilitiesProvide timely and effective support to employees, resolving...
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Service Desk Engineer
3 weeks ago
Exeter, Devon, United Kingdom AllPoints Fibre Networks Limited Full timeAbout the RoleThe Service Desk Engineer at AllPoints Fibre Networks Limited is the primary point of contact for IT-related inquiries and issues. This role is part of a collaborative IT department based in Exeter, responsible for delivering exceptional service to the organization.Key ResponsibilitiesProvide timely and effective support to employees, resolving...
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Service Desk Engineer
3 weeks ago
Exeter, Devon, United Kingdom AllPoints Fibre Networks Limited Full timeAbout the RoleThe Service Desk Engineer at AllPoints Fibre Networks Limited is the primary point of contact for IT-related inquiries and issues. This role is part of a collaborative IT department based in Exeter, responsible for delivering exceptional service to our customers.Key ResponsibilitiesProvide timely and effective support to customers, ensuring a...
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Service Desk Engineer
3 weeks ago
Exeter, Devon, United Kingdom AllPoints Fibre Networks Limited Full timeAbout the RoleThe Service Desk Engineer at AllPoints Fibre Networks Limited is the primary point of contact for IT-related inquiries and issues. This role is part of a collaborative IT department based in Exeter, responsible for delivering exceptional service to our customers.Key ResponsibilitiesProvide timely and effective support to customers, ensuring a...
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Service Desk Engineer
2 weeks ago
Exeter, Devon, United Kingdom AllPoints Fibre Networks Limited Full timeAbout the RoleThe Service Desk Engineer at AllPoints Fibre Networks Limited is the primary point of contact for IT-related inquiries and issues. This role is part of a collaborative IT department based in Exeter, responsible for delivering exceptional service to our customers.Key ResponsibilitiesProvide timely and effective support to customers, ensuring a...
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Service Desk Engineer
2 weeks ago
Exeter, Devon, United Kingdom AllPoints Fibre Networks Limited Full timeAbout the RoleThe Service Desk Engineer at AllPoints Fibre Networks Limited is the primary point of contact for IT-related inquiries and issues. This role is part of a collaborative IT department based in Exeter, responsible for delivering exceptional service to our customers.Key ResponsibilitiesProvide timely and effective support to customers, ensuring a...
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Service Desk Analyst
2 weeks ago
Exeter, Devon, United Kingdom Mears Full timeAbout the RoleWe are seeking a skilled Service Desk Analyst to join our team in Exeter. As a Service Desk Analyst, you will be responsible for providing high-quality first-line IT support to customers, resolving IT issues and requests in a timely and professional manner.Key ResponsibilitiesProvide phone support and escalate issues as necessary to ensure...
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Service Desk Analyst
1 week ago
Exeter, Devon, United Kingdom Mears Full timeWe are seeking a skilled Service Desk Analyst to join our team at Mears. As a Service Desk Analyst, you will be responsible for providing high-quality first-line IT support to our customers. This will involve qualifying, investigating, and resolving IT issues and requests in line with agreed Service Levels.Key responsibilities will include:Providing a...
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Service Desk Analyst
1 day ago
Exeter, Devon, United Kingdom Mears Full timeMears seeks a skilled Service Desk Analyst to join our dynamic IT team in Exeter. As a key member of our Service Desk, you will provide high-quality first-line IT support to customers, resolving a wide range of technical issues in a professional and courteous manner. Your primary responsibilities will include: * Providing phone support to customers, using...
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Service Desk Analyst
4 weeks ago
Exeter, Devon, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team in Exeter. As a Service Desk Analyst, you will be responsible for providing first-line technical support to our customers, resolving IT issues and requests in a timely and professional manner.Key ResponsibilitiesProvide high-quality first-line IT support to customers via...
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Service Desk Analyst
4 weeks ago
Exeter, Devon, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team in Exeter. As a Service Desk Analyst, you will be responsible for providing first-line technical support to our customers, resolving IT issues and requests in a timely and professional manner.Key ResponsibilitiesProvide high-quality first-line IT support to customers via...
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Service Desk Analyst
1 month ago
Exeter, Devon, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team in Exeter. As a Service Desk Analyst, you will be responsible for providing first-line support to our customers, resolving IT issues, and escalating complex problems to the relevant teams.Key ResponsibilitiesProvide high-quality first-line IT support to customersQualify,...
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Service Desk Analyst
1 month ago
Exeter, Devon, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team in Exeter. As a Service Desk Analyst, you will be responsible for providing first-line support to our customers, resolving IT issues, and escalating complex problems to the relevant teams.Key ResponsibilitiesProvide high-quality first-line IT support to customersQualify,...
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Service Desk Analyst
4 weeks ago
Exeter, Devon, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team in Exeter. As a Service Desk Analyst, you will be responsible for providing first-line IT support to our customers, resolving technical issues, and escalating complex problems to senior technicians.Key ResponsibilitiesProvide high-quality first-line IT support to customers...
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Service Desk Analyst
4 weeks ago
Exeter, Devon, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team in Exeter. As a Service Desk Analyst, you will be responsible for providing first-line IT support to our customers, resolving technical issues, and escalating complex problems to senior technicians.Key ResponsibilitiesProvide high-quality first-line IT support to customers...
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Service Desk Analyst
2 weeks ago
Exeter, Devon, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team in Exeter. As a Service Desk Analyst, you will be responsible for providing first-line IT support to our customers, resolving technical issues, and escalating complex problems to senior technicians.Key ResponsibilitiesProvide high-quality first-line IT support to customers...
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Service Desk Analyst
2 weeks ago
Exeter, Devon, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team in Exeter. As a Service Desk Analyst, you will be responsible for providing first-line IT support to our customers, resolving technical issues, and escalating complex problems to senior technicians.Key ResponsibilitiesProvide high-quality first-line IT support to customers...
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Service Desk Analyst
3 weeks ago
Exeter, Devon, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team in Exeter. As a Service Desk Analyst, you will be responsible for providing first-line IT support to our customers, resolving technical issues, and escalating complex problems to senior technicians.Key ResponsibilitiesProvide high-quality first-line IT support to customers...
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Service Desk Analyst
3 weeks ago
Exeter, Devon, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our team in Exeter. As a Service Desk Analyst, you will be responsible for providing first-line IT support to our customers, resolving technical issues, and escalating complex problems to senior technicians.Key ResponsibilitiesProvide high-quality first-line IT support to customers...
