Service Desk Engineer

3 weeks ago


Exeter, Devon, United Kingdom AllPoints Fibre Networks Limited Full time
About the Role

The Service Desk Engineer at AllPoints Fibre Networks Limited is the primary point of contact for IT-related inquiries and issues. This role is part of a collaborative IT department based in Exeter, responsible for delivering exceptional service to the organization.

Key Responsibilities
  • Provide timely and effective support to employees, resolving issues related to Microsoft applications, cloud services, and desktop support.
  • Administer Active Directory, ensuring secure and efficient management of user accounts and permissions.
  • Manage SharePoint and OneDrive, assisting with user access, permissions, and troubleshooting.
  • Troubleshoot Microsoft applications and configure devices using Microsoft Autopilot.
  • Maintain accurate and detailed documentation of support interactions and system configurations.
About Us

AllPoints Fibre Networks Limited is a leading provider of wholesale network services, established in 2021. Our mission is to create a national wholesale network that can serve millions of homes and businesses, connecting a better digital future.


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