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College Support Services Assistant
2 months ago
About The Role
We are seeking a highly organized and efficient College Services Assistant to join our team at the East Kent Colleges Group. As a key member of our College Support Services team, you will provide administrative support to ensure the smooth operation of our college.
Your responsibilities will include assisting with the processing of enrolments, applications, exams, and enquiries on our corporate data systems. You will also be involved in the operation of our Service Help Desk, reviewing jobs logged, contacting support services, and coordinating pool vehicle bookings.
Alongside our commitment to excellent student experience, we prioritize the well-being of our employees. As a member of our team, you will enjoy a range of benefits, including:
- Competitive salary and holiday entitlement
- Access to 100's of online discounts via our Rewards Scheme
- Access to cycle to work, car leasing, and tech purchasing schemes
- Generous pension scheme with 18% employer contribution
- Opportunity to be part of a company with an Eco-Sustainability focus on being Net-Zero
- Time off for your child's first day at school, moving home, and for interviews
- My 10 Days initiative - bid for up-to 10 days off work to pursue voluntary work
- Participation in Community Days and Annual Staff Celebration Day
About You
We are looking for a motivated and customer-focused individual to join our team. As a College Services Assistant, you will work in an open office environment, requiring the ability to focus on tasks while answering calls and dealing with queries. Your duties will be varied, involving working with staff, students, and external stakeholders, with excellent customer service being essential.
The team is responsible for all incoming curriculum applications for the following academic year and current short courses. You will also be involved in various college processes, including the daily running of reception, administration, timetabling, student enrolment, student records, and exams. Experience of working to tight deadlines with accuracy is essential.
