Outpatient Services Specialist
2 months ago
We are seeking a highly skilled and dedicated individual to join our team as an Administration Advisor in our Outpatient Contact Centre. As a key member of our team, you will play a vital role in ensuring the smooth operation of our outpatient services.
Key Responsibilities- Liaise with patients and Trust colleagues to ensure efficient appointment booking, cancellation, and monitoring.
- Work at the reception desk in outpatient clinics and answer the Trust's Appointment Line, dealing with patients' appointment queries.
- Perform general office administration duties, including opening and distributing post, emails, and dealing with routine correspondence.
East and North Hertfordshire NHS Trust is a leading healthcare provider, delivering high-quality care to our patients. We are proud of our commitment to excellence and our ability to adapt to the changing needs of our community.
Person Specification- Essential:
- Experience in office duties and dealing with the public.
- Proficiency in Email, Microsoft Word, and Excel.
- Desirable:
- Experience in Lorenzo and previous employment in a clerical healthcare setting.
We offer a competitive salary, a High Cost Area Supplement, and a range of benefits, including a positive work-life balance and opportunities for career progression.
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