Product Development Manager

4 weeks ago


Bracknell, Bracknell Forest, United Kingdom JAM IT Consultancy Ltd Full time
Key Responsibilities
  • BA/BSc degree and substantial relevant experience preferably within the cloud contact centre sector, SaaS, UcaaS, or Telecoms
  • Demonstrable experience of working in an Agile or equivalent
  • Responsible for product planning and delivery throughout the product development lifecycle
  • Defining, developing, and communicating the product roadmaps
  • Collating and refining requests into final design briefs
  • Championing our client's perspective/needs and optimizing commercial impact
  • Substantial experience in a Product Management/Development role
  • Experience using JIRA or an equivalent workflow tool
Customer Focus

It will be critical that the jobholder considers the bigger picture outside of a pure software development viewpoint. It is crucial they take account of the suitability for customers and impact on other aspects of the business, such as sales, systems, and operations.

Additional Responsibilities
  • Identify customer needs/business requirements for product development.
  • Prioritise workload for product development.
  • Share delivery timeframes with the Project Management team.
  • Provide internal training or awareness of products as required.

We are seeking a skilled Product Development Manager to join our team at JAM IT Consultancy Ltd. The successful candidate will be responsible for leading the development of our cloud contact centre products, working closely with our clients to understand their needs and requirements.



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