Complex Claims Specialist

1 day ago


Croydon, Greater London, United Kingdom AIG Full time
Job Overview:

We are looking for a highly skilled and experienced Claims Adjuster to join our team. As a Claims Adjuster, you will be responsible for handling complex claims allocated within agreed level of authority limit.

About the Role:

The ideal candidate will have basic knowledge in Casualty claims, policy language skills and knowledge of legal/regulatory and litigation/procedural requirements. They will also have experience in effectively following up on recommendations from technical claims audits.

Key Responsibilities:
  • Manage key claims handling enquiries within authority limits.
  • Work with Team Manager/Senior Adjuster to ensure effective vendor and litigation management on complex claims.
  • Communicate with internal stakeholders as required.
  • Strive for continuous improvement on claim file handling through feedback and support from Quality Assurance Review processes.
  • Contribute to maintenance of best practice procedures for Casualty Complex claims.
  • Demonstrate technical competence in handling moderate to lower complexity complex claims.
Benefits:
  • A competitive salary of £34,546 - £36,862 per year.
  • A bonus scheme.
  • Additional leave.
  • A company pension.
  • A cycle to work scheme.
  • An employee discount.
  • A health & wellbeing programme.
  • Life insurance.
  • Paid volunteer time.
  • Private medical insurance.
  • A referral programme.
Working Hours:
  • Monday to Friday.

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