Casino Floor Attendant
2 weeks ago
About Grosvenor Casinos
Grosvenor Casinos is a leading gaming and leisure operator in the UK, committed to providing a premium experience for our customers. Our venues offer a unique blend of entertainment, dining, and gaming options, making us a popular destination for those seeking a memorable experience.
Job Summary
We are seeking a highly motivated and detail-oriented individual to join our team as a Casino Floor Attendant. As a key member of our cleaning and maintenance team, you will be responsible for ensuring the casino floor is presented to the highest standard, providing a clean and welcoming environment for our customers.
Key Responsibilities
- Deliver exceptional cleanliness and maintenance standards to ensure the casino floor is presented to the highest standard.
- Provide a courteous and professional service to our customers, responding to their needs and concerns in a timely and efficient manner.
- Work collaboratively with the cleaning and maintenance team to achieve our goals and objectives.
- Contribute to the improvement of our services by providing feedback and suggestions on how we can enhance the customer experience.
- Ensure compliance with all relevant regulations, particularly in relation to hygiene, food safety, and safer gambling.
- Maintain immaculate operational standards in all areas, adhering to our high standards of quality and service.
- Work to timescales when completing tasks, ensuring that deadlines are met and our customers receive the best possible service.
Requirements
- Excellent attention to detail and ability to maintain high standards of cleanliness and maintenance.
- Strong communication skills and ability to provide a courteous and professional service to our customers.
- Ability to work collaboratively as part of a team, contributing to the improvement of our services.
- Knowledge of relevant regulations and ability to ensure compliance with all relevant laws and guidelines.
- Ability to work to timescales and meet deadlines, ensuring that our customers receive the best possible service.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career development and growth within our organization. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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