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Academic and Operations Director

2 months ago

Guildford, Surrey, United Kingdom Holroyd Howe Full time
Job Title

Academic and Operations Director

Job Summary

We are seeking an experienced Academic and Operations Director to join our team at Holroyd Howe. As a key member of our leadership team, you will play a crucial role in driving operational excellence, developing strategic partnerships, and fostering a culture of continuous improvement.

Key Responsibilities
  • Develop and implement strategies to optimise operational efficiency, quality, and profitability across all catering contracts.
  • Provide leadership and guidance to operational managers, fostering a culture of accountability, teamwork, and continuous improvement.
  • Monitor key performance indicators (KPIs) and operational metrics to evaluate performance and identify areas for improvement.
  • Maintain a strong business relationship with each school and with the clients (Heads and Bursars)
  • Collaborate with the sales team to support business development efforts, including client presentations, contract negotiations, and renewals.
  • Ensure compliance with all relevant food safety regulations, health and safety standards, and company policies and procedures.
  • Implement rigorous quality assurance measures to uphold food quality, presentation standards, and service excellence.
  • Conduct regular audits and inspections to assess compliance and identify areas for corrective action.
  • Work closely with the finance department to develop budgets, forecasts, and financial targets for catering operations.
  • Monitor financial performance against targets, analysing variances and implementing cost control measures where necessary.
  • Identify opportunities for revenue growth and cost savings, driving initiatives to improve profitability.
  • Foster a culture of continuous learning and development within the operations team, providing training and mentoring to support career growth.
  • Stay abreast of industry trends, best practices, and emerging technologies, incorporating relevant advancements into operational strategies.
Requirements
  • Thrive on getting the best out of people and maximising commercial opportunities.
  • Ability to provide coaching, mentoring, and training opportunities to develop leadership capabilities and support career progression, and succession planning amongst your team.
  • Financially and commercially astute
  • Previous experience in a Operations Director role ideally in Food Service
  • Strong understanding of report writing and financial management.
  • Ability to display a real passion for food and customer service.
About Us

Holroyd Howe is a leading contract caterer providing fresh, innovative food services to independent schools and colleges. We pride ourselves on our commitment to sustainability, nutrition, and culinary excellence.

We offer a wide range of training opportunities and experiences, creating engaging and fun dining experiences for our students. Our team is passionate about food and customer service, and we are committed to safeguarding and promoting the welfare of children.

We require an Enhanced DBS with a Barred List Check for all successful applicants.